Professional July/August 2020

MY CIPP

Getting to know ...

Recently appointed CIPP board director Carole PearsonMCIPP outlines her career, aims and life

Tell us about your career and background in payroll?

forward to sharing my skills and experience in HR and business, working with the board and the CIPP team to further promote and grow the CIPP membership. It is truly a great honour and I am really keen to ensure that the board and the CIPP team gain value from the skills and experience I have gained in my career to date. ...already signs that the next generation are not prepared to wait a month for their pay but want almost

I think with my HR and business background and experience I can bring a different way of thinking and perspective to the team. What does the future hold for the future of payroll, pensions and reward? Payroll will always remain at the heart of any organisation. Paying colleagues on time and correctly is arguably one of the most important things a business needs to do for their people. How people want to be paid in the future is going to be a challenge on the most traditional payrolls. There are already signs that the next generation are not prepared to wait a month for their pay but want almost immediate payment. This is going to be a very interesting challenge as our payrolls of the future will need to be a lot more flexible than they are today. Pensions will continue to be a focus as we all need to ensure that we save for our retirement; the challenge is encouraging the next generation the value of doing this early. What do you do in your available time to unwind? We have a small labradoodle called Alfie who we take out for long walks in the countryside at the weekend. As I am now working from home, I try to take him out every lunchtime to give both him and I some additional exercise. I also like to relax in my local beauty salon, having my nails and hair done. I’m really missing this treat at the moment and can’t wait for the government to announce that they can open again. n

I am a HR (human resources) professional by background and have worked in HR for over thirty years, progressing from personnel associate to head of HR business partner roles. My experience with payroll started when I joined Xchanging HR Services as head of operations and, as part of that role, managed the payroll team. It was a complex payroll with many different payrolls as BAE had over time gone through several acquisitions and mergers. When I moved to my role as head of HR shared services at Marks & Spencer PLC, the business had just commenced a transformation programme, the first stage of which was to consider the full outsourcing of the payroll team. I lead and managed the outsourcing of the payroll service to Ceridian now SD Worx. We then went on to implement a new payroll system. It was a very challenging time but nevertheless a success. During my career in HR shared services I have also had accountability for leading and managing pension teams, both defined benefit and contribution schemes. When did you first become involved with the CIPP? I have been involved with the CIPP on and off for several years, with my teams using the training programmes and the Advisory Service on a regular basis. Tell us about your role at the CIPP and what does it mean to you? I am really excited to have been appointed to the board of directors and am looking

immediate payment...

What do you plan for 2020? Well, 2020 has turned out to be an

interesting year for us all with COVID19 and I guess all of our plans will need to be reviewed once this is all over. In the meantime, we need to keep focused on growing the CIPP membership, promoting our training and qualifications, and developing the Advisory Service. It is interesting to see the increase in the number of hits to our website and our helpline during this period, and we really need to ensure we build on this opportunity for the future.

What do you think you can bring to the future strategy of the CIPP?

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| Professional in Payroll, Pensions and Reward |

Issue 62 | July/August 2020

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