Homeless Services
Big Lunch at Moyard House
Belfast International Arts Festival Community Ticket Scheme
Case Study The Community Engagement Officer coordinated ongoing support with the Education Authority’s Intercultural Education Services, enabling 12 families (53 individuals) to access school placements, SEN assessments and in-school support. Examples include helping a Somali family register for school meals and uniforms and navigate the EA portal independently, and supporting a Traveller family to secure a school placement and SEN statement for their non-verbal child with ASD, so that their other child is now thriving with additional support in place.
Floating Support Service
Total number of clients moved on successfully Successfully completed a programme of support
205 183
Total Number of clients supported throughout the year
309
Unplanned
22
Breakdown of clients (Adults/children) Adults 430 Children 691
Move on reason
Successful outcome/ tenancy sustainment Allocated permanent Social Housing Took up PRS tenancy
110 34
2 5 8 2
Total no of High, Medium, Low cases throughout the year
Planned moves into Single Let
High
113
Internal transfers Planned moves into supported housing
Medium
105
Low
72 19
Referrals were ineligible or out of area but received initial support and were successfully signposted
21
Unknowns (didn’t engage)
Homeless Services visit to Windsor Stadium
10 Ark Housing | Annual Report 2025–2026
11 Ark Housing | Annual Report 2025–2026
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