NSBE Net Promoter Score Member Pulse Check Report

NET PROMOTER SCORE SUMMARY

Overall

63

N = 428

Energy

65

N = 26

Region 1

54

N = 54

What is a good NPS?

Entrepreneurship

80

N = 30

Region 2

61

N = 113

Any NPS score above 0 is “good”. It means that your audience is more loyal than not. Anything above 20 is considered “favorable”. Bain & Co, the source of the NPS system, suggests that above 50 is excellent, and above 80 is world class.

Environmental Engineering

67

N = 27

Region 3

60

N = 52

Healthcare Innovation Information Technology

59

N = 22

Region 4

73

N = 66

63

N = 8

Region 5

78

N = 79

Intellectual

N = 3

Property 0

Region 6

77

N = 31

Process Improvement

57

N = 7

Public Policy

50

N = 4

Collegiate

69

N = 189

Space

64

N = 28

Pre-collegiate

58

N = 72

Transportation

43

N = 7

Women in Science and Engineering

55

N = 20

Professional

59

N = 167

National Society of Black Engineers (NSBE) Stakeholder Pulse Checks 4

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