NET PROMOTER SCORE SUMMARY
Under 17
49
N = 39
What is a good NPS?
Advisor
74
N = 23
Any NPS score above 0 is “good”. It means that your audience is more loyal than not. Anything above 20 is considered “favorable”. Bain & Co, the source of the NPS system, suggests that above 50 is excellent, and above 80 is world class.
18 to 25 years
68
N = 174
PCI Advisor
38
N = 13
26 to 35 years
61
N = 69
36 to 45 years
54
N = 65
Yes
69
N = 169
46 to 55 years
65
N = 48
No
59
N = 236
56+ years
79
N = 33
National Society of Black Engineers (NSBE) Stakeholder Pulse Checks 5
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