OVERALL - RECURRING THEMES IN ‘WHY?’ RESPONSE COMMENTS
Promoters
72% Passives
20%
Detractors
8%
n = 309
n = 81
n = 38
Recurring Themes - Summary
Recurring Themes - Summary
Recurring Themes - Summary 12 Lack of focus and resources for
Access to a community of Black Engineers for networking and support (128 similar comments)
Access to a community of Black Engineers for networking and support (18 similar comments) Promotes personal and professional growth / development (12 similar comments)
1
1
Net Promoter Score 63 N = 428
high-level members/job opportunities
16 Experienced instances of unprofessionalism 18 Lack connection/response via phone/ email at National Level 15 Lack Support for Economically Disadvantaged JR Members
2 Promotes personal and professional growth / development (82 similar comments) 19 Provides a wealth of opportunities (46 similar comments) 22 Aligned with the organization’s mission (19 similar comments) 28 Ability to improve personal and professional leadership skills (16 similar comments) 29 Advocate for the STEM philosophy (16 similar comments)
2
12 Lack of focus and resources for high-level members/job opportunities (11 similar comments) 19 Provides a wealth of opportunities (10 similar comments)
At the national level, NSBE is unorganized
11
Assistance with Career Advancement (5 similar comments) At the national level, NSBE is unorganized (5 similar comments)
6
11
National Society of Black Engineers (NSBE) Stakeholder Pulse Checks 6
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