Provider Spotlight
OneOp: Free CE, No Catch. Supporting military families requires a workforce that is knowledgeable, adaptable, and prepared for high-stakes situations — and the professionals doing that work need training that holds up in practice. MCHES® credential holders. OneOp delivers exactly that: no-cost, evidence-informed CE aligned with NCHEC competencies, covering topics like trauma-informed care, care navigation, and community capacity-building that
translate well beyond any single population or setting.
Based at Auburn University and funded through a partnership between the U.S. Department of Agriculture, National Institute of Food and Agriculture and the Department of War, OneOp delivers no-cost, evidence-informed professional development.
For CHES® and MCHES® credential holders, that means access to a growing library of CE opportunities aligned with NCHEC competencies that are transferable across sectors and specialties, with live webinars, on-demand recordings, self-paced courses, and an annual virtual conference, all without a registration fee.
"At its core, OneOp exists to equip the professionals who serve military families with the knowledge, skills, and resources they need to do that work well," says Jason Jowers, MS, MFT, Continuing Education Manager and Military Community Advocacy Co-Principal Investigator at OneOp.
Built Around What CHES® and MCHES® Professionals Actually Do OneOp's programming maps directly to several NCHEC Areas of Responsibility, including health promotion, needs assessment, community capacity building, and serving as a health education resource. Topics span trauma-informed care, nutri- tion and food security, caregiver support, substance misuse prevention, financial well-being, and care navigation: areas where military community providers routinely need current, applicable training. The content draws participants across practice settings, and for good reason: the skills transfer. A trauma-informed framework for youth behavior or a care navigation model developed for military families applies in community health centers, schools, and clinical settings just as readily. Courtney Paolicelli, DrPH, RDN, CHES®, a contributor to OneOp's programming, sees that relevance firsthand. "OneOp empowers health education specialists working with military families to navigate complex, high-stakes situations with confidence," she says. "No-cost, evidence-based CE tailored to their specific challenges — that's an initiative worth supporting."
Measuring Impact to Inform Content OneOp doesn't develop content in a vacuum. Subject matter experts and practitioners contribute throughout the process, and participant feedback, which is gathered through evaluations, webinar discussions, and direct input, shapes what comes next. That cycle keeps the programming grounded in what providers are actually encountering in their work, not what looked relevant two grant cycles ago. The result shows in the outcome data. In 2025, 95% of participants reported a know- ledge gain following webinars, and 74% identified specific changes they planned to make in their practice as a result. Formats That Fit a Packed Schedule Live webinars are recorded and made available on demand. Asynchronous courses let you work at your own pace. The Practicing Connection podcast offers a lower-lift option for learning during a commute or between sessions. And the annual Military Family Readiness Academy brings a multi-session, conference-style experience into a fully virtual format with no travel budget required.
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