2022 DH Pace Annual Report

customers testimonials

“ Dylan Valdez installed our 16’ door and opener in 3 hrs. I thought he was kidding when he said he would be done by lunch. That young man was incredibly fast and very thorough. He recommended that we get on your preventative maintenance schedule to keep our door in great shape. We are 110% satisfied. He did a fantastic job and we highly recommend your company to everyone. ” - Mike from Des Moines, IA

“ Cole Gilbert is a rock star and now a good friend. This man can work and repair anything, and with that, reduces downtimes which gains us reliability! Please know how much we appreciate what Cole does for us.. ” - Robert from Orlando, FL

“ Phillip was the best technician we have ever called to have any work done at my parents’ house. He did excellent work and took care of many extra requests from my 90-year-old dad in very professional and kind manner. He is one of the most technical, sincere and kind persons we have ever met. Thank you so much. Couldn’t be any happier with him and all the service he provided today. ” - Heimi from Colorado Springs, CO

“ The technician (Anthony) did an outstanding job from beginning to end. He was courteous, friendly and efficient. He considered every aspect of the installation and made certain that we knew how to operate the system. ” - Chris from Boston, MA

ABOUT TECHNICIAN | COLE GILBERT

ABOUT TECHNICIAN | DYLAN VALDEZ-GORDON

“ Kevin Cornish was the installer and exceeded my expectations with his effort. He showed several examples of not “settling” for “good enough” and made sure that each component of the door system was perfect. He was on time, fast, professional and courteous. Thumbs up! ” - Steve from Four Corners, NM

ABOUT TECHNICIAN | ANTHONY THOMAS

“ The technician was in and done before I even realized he was here. He showed me exactly what the issue was and how we can help avoid another call out if it is the same issue as it was a minor fix. Always a pleasure working with DH Pace. Your staff & your team of technicians are always pleasant & easy to work with. ” - Misty from Seattle, WA

ABOUT TECHNICIAN | PHILLIP CHELAR

“ Steve Noble was nothing short of excellence! He took on this call that lasted well into the night, was able to get the call near resolved and was back today to complete the call. THANK YOU STEVE! ” - Melissa from Boston, MA

ABOUT TECHNICIAN | KEVIN CORNISH

“ I have gotten to know DH Pace, probably more than I wanted, over the last year while completing this major project. I have found them to be courteous, respectful, and hard-working. This visit was no exception. The described problem was listened to and logically approached by Randy. He went about his business, successfully remedying the problem. Thank you. The pre-call email communication

ABOUT TECHNICIAN | LEVI WOOD

ABOUT TECHNICIAN | STEVE NOBLE

“ My technician, Josh- I believe last name Wright- was excellent. He came out and examined the door first and then he returned to install new door. He explained all my options well and he did an outstanding job. Cleaned up everything and left my garage cleaner than it was before all his work. He deserves notice for his great work ethic and communication skills with customers. He impressed me. ” - Jan from Nashville, TN

“ Everything was great; literally couldn’t have been better. The quality of the work was superb, the fit and finish great, and the knowledge of the salesperson and installers was top-shelf. Just a great experience, and we’re delighted with the finished project. ” - Kanon from Kansas City, MO ABOUT TECHNICIAN | ENRIQUE TURPIN

“ Rodney was great! He reviewed, in detail, the options available to us in regards to purchasing new doors and openers, and fixed the problem with our existing door very quickly. He was courteous and professional, and we would absolutely work with him again in the future! ” - Brad from Bloomington, IL

was appreciated, as well. ” - Kortney from Phoenix, AZ

ABOUT TECHNICIAN | RANDY JOHNSON

“ DH Pace is always on their “A Game.” Mr. Rudy Garcia is the ultimate pro, like the rest of your staff. Once again a job well done, thank you, DH Pace! ” - Charlie from San Antonio, TX

ABOUT TECHNICIAN | JOSH WRIGHT

ABOUT TECHNICIAN | RODNEY PICHON

“ Jose was courteous, knowledgeable, and professional. The work was completed in a timely manner. I will definitely use King Door Company again in the future and will recommend their services to friends and family! ” - Amber from Dalton, GA

“ Jonathan, the technician, did an exceptional job both in explaining the problem and solution, and in completing the repair to our warehouse door in a timely manner. He is

“ The fact that you sent a tech the same day to diagnose my opener and then replaced it the next day!! Now that’s service! Plus Ed was just dynamite! Explained what he was going to do, piece by piece, and then got busy. I couldn’t believe he got done so quickly, and he did a great job on top of it!! Will definitely use Overhead Door™ next time I need anything! ” - Kristina from St. Louis, MO

ABOUT TECHNICIAN | RUDY GARCIA

truly an asset for your company! ” - David from Oklahoma City, OK

“ Caleb was amazing! I appreciate his honesty and professionalism so much. I am so grateful you were able to come out the same day and fix my door for a reasonable price. Will definitely be recommending you to anyone that asks and already recommended you to my neighbors. Thank you so much for your customer service. ” - Lindsey from Topeka, KS

ABOUT TECHNICIAN | JOSE RANGEL

ABOUT TECHNICIAN | JONATHAN CARTER

ABOUT TECHNICIAN | ED SHEETS

“ Greg was the most professional door person! He helped explain the issues with the door track, and the mounting bracket problem. I’m 100% a fan of Greg! ” - Brian from Farmington, NM

“ The service technician that performed this service is the best door service technician we have ever had. From start to finish...he is the Best! We will request him on all future service calls. Thank you for a great service experience.. ” - Mike from Des Moines, IA

“ Travis was awesome. My garage door never worked so good as it did after he was finished. Thank you very much. ” - Ken from Las Vegas, NV

ABOUT TECHNICIAN | CALEB MORTON

ABOUT TECHNICIAN | GREG QUINTANA

ABOUT TECHNICIAN | JASON HUSS

ABOUT TECHNICIAN | TRAVIS HUMES

8 | Testimonials

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