At DH Pace, translating our mission and values into action is the cornerstone of the business. “Living our Values” and “Leading by Example” represent the Company’s commitment to consistently making a meaningful difference in the lives of people by: • Serving Our Communities • Promoting Environmental Sustainability • Investing in Our Employees • Serving Our Customers living our values
PROMOTING ENVIRONMENTAL SUSTAINABILITY DH Pace believes protecting the environment is a shared responsibility. The Company actively encourages recycling in all its facilities across the country. In addition, the Company provides its customers with a full range of training, compliance programs, products and services designed to better support environmental sustainability in their facilities.
Green Building Best Practices The Company supports the green building movement by investing in the necessary knowledge, training and certifications to support sustainable construction practices. Several key programs in this area are: • Forest Stewardship Council ® (FSC ® -C011089) to ensure the wood used in products is from sustainable forests • Green Building Council (USGBC) by participating in the LEED ® green building certification system • Net Zero Energy (NZE) movement by working to reduce the energy consumption of products • Building Information Modeling (BIM) to improve the overall efficiency of the construction process 2022 Recycling Program The Company actively encourages recycling at all its facilities to reduce the amount of waste sent to landfills. In addition, DH Pace works closely with suppliers to eliminate unnecessary packaging materials to reduce the overall impact on the environment.
SERVING OUR COMMUNITIES
Newcomer Family Foundation Since 1997, the Company has donated a portion of its profits to the Newcomer Family Foundation to support the Foundation’s charitable activities in the community. The focus of the Foundation is to develop long-term partnerships with charitable organizations with an emphasis on programs that directly affect the lives of those in need. Since its inception, the Foundation has provided millions of dollars in grants to selected local organizations. The Foundation, whose mission supports education, housing and health services, and human services has a longstanding relationship with these organizations. Through the Company’s Team Impact groups, it has provided additional financial support to organizations helping the less fortunate in the communities we serve. This includes local food banks and social service organizations, with whom long-term partnerships have been established.
Scrap Metal | 2,658 Tons Aluminum, Cardboard, Paper + Plastic | 102 Tons Printer Cartridges | 336
Tires | 1,195 Vehicle Batteries | 203 Petroleum Waste | 3,410 Gallons
Local Team Impact DH Pace has local activity teams made up of
INVESTING IN OUR EMPLOYEES DH Pace recognizes that highly-skilled and motivated employees who consistently deliver exceptional customer experiences are critical to the successful operation of the business. DH Pace places a top priority on recruiting, training and developing career growth opportunities for qualified individuals.
employees in each operating division that organize events and activities that focus on community service, health and wellness, employee recognition and team building. These teams support their local communities and engage employees in activities that support a positive work environment. In 2022, the local activity teams organized a large number of employee and community events such as food drives for various charitable organizations that annually raise over 2,500 lbs. of food, blood drives, toy drives, supply drives, a ‘12 days of giving’ holiday charitable giving campaign, along with thousands of hours of volunteer time to community outreach efforts. The teams recognized employees with a food truck celebration to highlight a record sales month and provided a car wash and breakfast to show appreciation for technicians. Employees enjoyed fun events throughout the year such as a local Monarchs Baseball game where DH Pace was honored to throw out the opening pitch, the Administrative Team Olympic Games, a unified Company collaborated Customer Service Week Celebration, competitions in events like pumpkin carving, cookie decorating, and gingerbread house making and our annual Holiday Luncheon.
Training and Development DH Pace utilizes a state-of-the-art Learning Management System (LMS) to deliver online training to employees and supplement classroom-based programs. In addition to required training, the self-service catalog has 1,150 courses consisting of more than 4,635 videos, articles, quizzes and other materials related to products, professional skills, software and safety. In 2022, total training hours completed through all delivery methods reached more than 41,840 hours.
Employee Benefits and Wellness Program DH Pace Company provides a comprehensive benefit package that is competitive and affordable to our employees, while offering options that help our employees stay healthy, feel secure and maintain a work/life balance. The Company encourages participation in the Company wellness program that, in addition to a wellness incentive, emphasizes the importance of wellness and prevention as effective strategies for employees to feel their best and control healthcare costs. To assist employees with healthcare-related questions, the Company partners with a consumer healthcare navigation company that provides customer service for questions regarding claims, coverage, and cost associated with services. DH Pace also provides a wide variety of programs that offer financial security to employees such as a 401k plan with access to financial advisors, disability insurance, supplemental life, supplemental critical illness, and supplemental accident insurance plans. To help maintain a work/life balance, a PTO program based on years of service, holidays and two floating holidays are available to employees.
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