DoL Repairs Manager

Main Responsibilities Strategic • Take full ownership of the operational day to day reactive repairs service • Promote a culture of change with all stakeholders to support best in class performance • Demonstrate service improvement in response times and timely closure of repairs • Regularly audit repair quality while ensuring value for money is achieved within budget • Remain open minded and receptive to customer feedback and adjust service accordingly • Commitment to improving Health & Safety standards and compliance • Implement, promote and make best use of helpdesk software to achieve targets

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