Operational • Management responsibility for reactive repair service across the residential portfolio • Continuously monitor open reactive tasks while always aiming for prompt resolution • Work closely with our suppliers, build and maintain strong contractor partnerships • Achieve best value for money and competitiveness with contractor and supplier costs • Manage reactive maintenance within budgetary constraints, support regular review of expenditure and advise on variances • Manage fixed electrical installation certification in all residential properties to ensure LDF is compliant, in date, defect free and ease of access to certificate records • Conduct property visits as dictated by circumstances for instance escalated complaints, emergency reports, Health & Safety, monitor contactor performance or quality audits
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