Person Specification
Essentials • Ability to confidently deliver a hands-on reactive repairs service to over 550 residential properties across 270 square miles of London • Track record of at least 5 years’ operational management with a housing repairs service • Relevant technical qualification in a trade, diploma, certificate, C&G or NVQ in related fields. • Experience in fields of either surveying, trade background or contractor management • Ability to manage conflicting priorities while working effectively under pressure • Adept at dealing with conflict resolution and negotiating a satisfactory outcome • Up to date with statutory obligations and industry best practice in the Housing Sector • Strong Health & Safety background such as electrical safety, CDM, asbestos • Excellent communicator (both written & verbal) and strong team player • Strong IT skills with experience of Help Desk software • Highly organised and self-motivated
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