Central Question: How to support families, patients, and staff? SMART Goal: Determine therapy programs, training and financial support, family, patient and staff needs and how to meet them. Programs/Services
9/23 – 9/26 Increase marketing to new doctors • Emphasize service to children and adults, especially for laryngectomy and PT referrals • Identify more physicians who can refer adult speech patients
Determine what Patients and Families need
2024
• Create bimonthly or quarterly staffing with therapists to discuss patients with specific needs • Consider lunch meetings • Consider group educational trainings • Share CEU learnings with staff after such trainings have been attended • Consider grant to create funds to sponsor helmets and AFOs (Partner with ABLE Center)
Grow staff Additional positions • At least one social worker for school/transportation, patient and family support groups, crises • Two ABAs (might require continuing ed model) • Marketing associate • Bilingual adult Speech therapist
2024
• Lymphedema therapist • Occupational therapist • Determine incentives to attract new clinical staff/support staff • Build social media campaign for specific job openings • Continue communication with universities for open positions/attend job fairs • Offer to pay moving costs as a staff recruitment incentive • Consider increasing starting salaries to recruit additional therapists
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