HEATING
RENEWABLEENERGYSOLUTIONS
Photo by: idronie.ie Aerial Photography.
Heat Merchants distribution centre and support offices.
OFFERING BESPOKE SOLUTIONS FOR ANY REQUIREMENT... Designmade simplewithHeat Merchants installed in accordance with the design supplied.
H eat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. The company also provides technical support services to customers, including heating system design and specification, commissioning, ancillary certification, after-sale service and installer training. The technical services team can provide installers with a complete design for heating and hot water, plumbing, mechanical ventilation and drainage for domestic projects. All designs are supported by professional indemnity insurance, which offers a guarantee that systems will perform as intended when
phone or arrange for a site call by an engineer, if required. On occasions where a site visit is needed, the team will arrange with your customer and report back to you on the resolution of the problem. Heat Merchant National Renewable Sales Manager, Pat Smith, is a qualified engineer with F-Gas certification and has extensive experience providing training for installers across the range of products, particularly the range of Panasonic air to water heat pumps. At present, this training is being conducted online. The group has 31 Heat Merchants branches and 12 Tubs & Tiles showrooms, supported by a central warehouse and distribution hub based in Athlone. The group’s business support services and technical design hub are based in offices in Athlone and Balbriggan. Through its national network, Heat Merchants always has an extensive range of stock available either in branch or for next day collection or delivery to ensure faster, more efficient customer service.
Engineers will work with your design team to assess your requirements and will offer bespoke solutions, with a comprehensive technical design including product specification, full schematics and drawings, which will be in accordance with current building regulations and best practices. The team has expertise in specifying and estimating for a variety of projects to offer the best and most energy-efficient solutions to meet any requirements and budget. Heat Merchant’s national network of service engineers will commission a variety of products, including the Panasonic air to water heat pumps and gas boilers from Warmhaus and Vaillant. The company also offers homeowners a range of service and maintenance plans to ensure your heat pump is professionally maintained, and in the unlikely event of any issues, the service team will be on hand to answer any queries, provide remote diagnostics or a call out service. Meanwhile, the after sales service team will assist installers by answering any technical queries and resolving any issues quickly and efficiently. The team will liaise with manufacturers on your behalf, provide technical after sales support over the
T: +353 (0)90 6442300 E: customersupport@heatmerchants.ie www.heatmerchants.ie
Heat Merchants Panasonic training centre.
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