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SIMPRO’S TOP THREE WAYS ON HOW TO EFFECTIVELY SWITCH TO CLOUD FIELD SERVICE SOFTWARE... How to switch to a software solution that can transformyour plumbingbusiness
I f you’re investing the time, money and effort to bring on a new piece of technology, the last thing you want to worry about is how long it will take to see results from its implementation. While you can’t expect to see a full transformation in your electrical business overnight, a few ‘quick wins’ from switching to new technology, such as cloud field service software, can help assure that you have made the right decision for your business. SimPRO Executive Producer, Curtis Thompson explains that there are ‘three quick wins’ within the first few months of moving to cloud field service software. These are, Job Scheduling, Integrated Inventory Management and Business Reporting. Cloud field service software can help your business run more efficiently, give you better visibility into your operations and help you increase profits with specific features for these. As Curtis pointed out: “Since you and your staff can access all these features in one spot, from anywhere, at any time, you eliminate wasted hours spent manually tracking this information on spreadsheets or whiteboards. This means you can react faster to customer needs, business needs, and in turn, run more efficient operations.” JOB SCHEDULING Job scheduling and dispatch features help you instantly eliminate wasted time spent filling out whiteboards or spreadsheets by hand, to manage the daily job schedule. By removing these manual tasks, you’ll be able to schedule and dispatch faster, therefore completing daily jobs more efficiently. You can schedule and dispatch field staff from one central dashboard and ensure the right engineer is sent to the correct job every time. This can be implemented by designating specific engineers to serve certain areas by setting up zones or even dispatch based on their expertise with certain assets, customers, or types of jobs.
INTEGRATED INVENTORY MANAGEMENT Managing your stock with pen and paper or on a separate platform from the rest of your operational management tools leaves room for human error. It also makes it nearly impossible to properly anticipate when new materials need ordered and prevents you from ordering them quickly and paying the best price. Moving from a separate platform (or manual stock management) to centralised stock management instantly shows you where you might be sitting on unused materials. It can even indicate if you’re overpaying for certain materials by integrating with top supplier catalogues. With this increased visibility, you can quickly run stock counts with the click of a button and more accurately track materials as they move throughout your business. BUSINESS REPORTING TOOLS To get an accurate picture of where you’re succeeding, or failing in your business, you need to easily gather, analyse, visualise and act on your business data. Without central business reporting
tools, you’re left wasting time muddling through disparate data that may or may not be accurate. However, once you begin to gather this data in a single place, you can both notice and react to underperforming areas faster and prioritise where you most need to improve. Armed with this knowledge, you can make better-informed decisions day- to-day that helps you increase your profitability overall. Curtis added: “Switching to any new type of technology in your business can be challenging, and it takes time to see the long-term positive impacts on your overall efficiency, visibility and profitability. “By noting your ‘quick wins’ despite challenges you might come across, you can stay motivated and know that your decision to implement a new tool was the right one.”
To find out how simPRO’s job management software solution can help transform your plumbing and heating business, T: +44 (0)800 622 6376
E: sales@simpro.co.uk www.simprogroup.com
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PLUMBING & HEATING MAGAZINE | 93
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