MANHATTANLIFE - AGENT CONTACT SHEET
Mailing Address : Health & Life Worksite Division 10777 Northwest Freeway, Houston, TX 77092 or P.O. Box 924408, Houston, Texas 77092-4408 Office Hours : Monday - Thursday 8:00 am to 5:00 pm (CST) Friday 8:00 am to 2:00 pm (CST)
Company Website : www.manhattanlife.com (ARC) Producer Login : producer.manhattanlife.com Client Portal : clients.manhattanlife.com easyupload.manhattanlife.com
BASIC INFORMATION “Maximizing your potential by strengthening our partnership".
Claims: www.manhattanlife.com/File-A
SALES & MARKETING TEAM
AGENCY RELATIONSHIP UNIT
SALES ADMINISTRATION UNIT
EARL BAXTER, DIRECTOR OF MARKETED PRODUCTS Direct Number: 713-683-7748 Email: EarlBaxter@ManhattanLife.com TOM BRANDA, AGENCY RELATIONSHIP MANAGER Direct Number: 713) 683-7729 Email: TomBranda@ManhattanLife.com
TOMEKA KENT, DIRECTOR OF SALES ADMINISTRATION Direct Number: 713-821-6498 Email: tomekakent@ManhattanLife.com ROYA GARRISON, SALES ADMINISTRATION MANAGER Direct Number: 713) 821-6458 Email: RoyaGarrison@ManhattanLife.com
COMMISSIONS: Direct Number: 713-821-6555 Email: Commissions@ManhattanLife.com Fax: 713-821-6472 LICENSING AND CONTRACTING Direct Number: 888-441-0770 Email: MarketingMail@Manhattanlife.com
End-to-end Agent Support: Agent Consultant & Enrollment Specialists (ACES)
Direct Number: 800-369-3600 Email: Aces@ManhattanLife.com
WORKSITE/INDIVIDUAL - BILLING Email: Premium@Manhattanlife.com (IN)
The Media Team kindly request any marketing materials created by agents or partners to be sent to media@manhattanlife.com for review and/or approval before distribution to clients or prospects. EMPLOYER BENEFITS Direct Number: 855-448-6982 VB (Member, Group, and Broker) Email: VBSales@ManhattanLife.com PO. Box 925989, Houston, Texas 77292-5989
WorksitePremium@Manhattanlife.com (WK) Address: P.O. Box 925688 Houston, Texas 77292 (BDA)
ANNUITY CONTRACT Direct Number: 800-247-2045 Email: AnnuityServices@Wula.com PO Box 2290, Spokane WA 99210-2217
INDIVIDUAL HEALTH - DIVISION
MEDICARE SUPPLEMENT
MS
DVH Direct Number : 800-999-2971 Email : CSDVH@manhattanlife.com NB/PHS/Claims Fax (Apps/ Claims) : 713-583-2738 DENTAL, VISION & HEARING
Direct Number: 800-877-7703.....................Ext#8:U/W Email : CSMedSupp@manhattanlife.com Fax (Apps/Claims) : 713-481-8216 204-AIMC Contracting : 800-321-0102 ---- Ext:#571
OTHER INDIVIDUAL
IN
AFFORDABLE CHOICE
AFC
Direct Number: 800-877-7792 Email Addresses:
Direct Number: 800-999-2971/800-669-9030 Email Addresses: Individual@manhattanlife.com NB/PHS/UN (ACC, CPR, CHAS, CP-400, GAP, HIP, HI-S, STC, HHC ... ) STCUnderwriting@manhattanlife.com STC, HHC-UN Worksite@manhattanlife.com Claims (Inquires Only)
AFCservice@manhattanlife.com NB/PHS AFCUnderwriting@manhattanLife.com UN
ACPredeterminations@manhattanlife.com Pred-Benefits AFCClaim@manhattanlife.com Claims (Inquires Only) (Please avoid using this email to submit claims paperwork, as it may lead to processing errors or delays)
Fax (Apps) : 713-481-8216 Fax (Claims) : 713-481-2689
Fax (Apps) : 713-821-6518 Fax (Claims) : 713-481-8216
WORKSITE/GROUPS - DIVISION
INDIVIDUAL LIFE - DIVISION
LIFE INSURANCE (WHOLE-TERM)
WK Direct Number: 800-879-6542 Email: WKnewBusiness@manhattanlife.com NB/UN Worksite@manhattanlife.com PHS/Claims (Inquires Only) Fax (Apps/Claims) : 713-481-8216 GROUPS/ LIST BILLS
LIN
Direct Number: 800-877-7705 Email: CService@manhattanlife.com NB/PHS/Claims DomesticLifeUnderwriting@manhattanlife.com UN SLACagentsupport@manhattanlife.com NB/UN/PHS/Claims
Fax (Apps) : 713-821-6463 Fax (Claims) : 713-583-0677
KEYS UN: Underwriting
AFC: Affordable Choice DVH: Dental, Vision and Hearing ACC: Accident CHAS: Cancer, Heart & Stroke GAP: Out-of-pocket STC: Short-Term Care HHC: Home Health Care HI-S: Hospital Indemnity Select FE: Final Expense
CPR: Critical Protection & Recovery HIP: Hospital Indemnity/First Choice
NB: New Business - Non-active application (Pending review, information or agent license) PHS: Policy-Holder Services - Active policies (Active or approved, pending premium) IN: Individual (Individual & Families Plans ) WK: Worksite (Groups/List Bills) SLAC: Standard Life and Casualty Insurance Company MIAC/MAC: ManhattanLife Insurance and Annuity Company BDA: Bank Authorization Form (ACH)
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