Learning SESSIONS Our learning sessions are designed to develop essential skills in leadership, supervision, teamwork, and professional growth. They provide learners with a solid foundation in theory and practical application, enabling them to immediately apply their new skills. To enhance the learning experience, we incorporate dynamic discussions, diverse learning methods, and hands-on practice, creating an engaging and impactful environment.
Discover Your Working Genius The 6 Types of Working Genius is a simple yet powerful assessment that is 20% personality and 80% productivity. The Working Genius “W.I.D.G.E.T” model enables participants to discover their unique geniuses, competencies, and frustrations so they can bring their full energy to work. Beyond individual insights, teams will also examine how Working Genius follows the natural process of how work is accomplished to help teams improve meetings and get more done in less time. Employing Empathy in the Workplace Empathy in the workplace is much more than just saying, "I'm sorry you're experiencing that."; it is developing true, authentic relationships that not only enhance our personal relationships with co-workers, but also our performance. Discover what empathy in the workplace looks like and how to become a more empathetic colleague, manager, and leader. Engaging in Difficult Conversations Learning how to engage in difficult dialogue is an essential skill for fostering understanding and resolution in challenging situations. By approaching these conversations with an open mind and a commitment to respectful communication, individuals can bridge divides, build stronger relationships, and work towards collaborative solutions. This course is designed to help you approach difficult conversations up, down, and across the organization. Everyone Matters: Creating a Positive Work Culture Psychological safety is the belief that people will not be punished or humiliated for taking risks, sharing concerns, respectfully disagreeing, or making mistakes at work and is a crucial component for a high-performing team. In this session, participants will learn how they personally contribute to or reduce psychological safety in the workplace and learn tangible ways to create a safe environment where everyone can thrive. Excellence in Customer Service "Customers may forget what you said, they may forget what you did, but they will never forget how you made them feel.” Learn how to create positive interactions with customers and employ empathy to better handle issues and complications when they happen.
Client TESTIMONIAL
Feedback: The Art of Giving and Receiving Effective organizations have found that giving and receiving constructive feedback contributes to a healthier organizational culture. Creating a culture of feedback that is less threatening and more rewarding can reduce defensive behaviors and foster growth and learning. Learn effective tools to make giving and receiving feedback a positive experience for all. From Team Player to Team Leader: Supervising Your Peers This course is designed empower new supervisors to confidently navigate the transition from colleague to leader. Participants will learn strategies for setting clear expectations, managing relationships, and fostering a culture of respect and accountability without losing the trust and camaraderie they've built. Participants will gain practical skills and strategies to transition smoothly, motivate their teams, and thrive as effective leaders. Nathan was encouraging, inclusive, and friendly. He was knowledgeable, listened well, and provided new ideas for leading a team in a hybrid environment. I am confident his recommendations and this course will have a positive impact on my team environment. - Rachel M.
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937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu
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