• To act as the informed client providing facilities technical advice to stakeholders on soft services delivery across the estate portfolio. • Demonstrate duty of care to ensure that our contracted service suppliers and their staff maintain a safe environment whilst carrying out their duties and are compliant with all health and safety legislative procedures. • Responsible for performance management and appraisals, to identify training and professional development requirements that are consistent with the changing and evolving needs of the business. • To manage contracted service partners ensuring that delivery is consistent with contractual agreements and KPI’s whilst remaining flexible to the changing business requirements of the University. • To prepare and present reports and management information for the executive and senior stakeholders of the university on facilities services performance such as KPIs, SLA’s, business cases for facilities initiatives and capital investment. • To contribute towards the development of an integrated directorate and lead and develop a service that instils customer excellence that will best enable the directorate to support the delivery of the university’s core activities and meet clearly the identified needs of its customers. • Work with and assist other senior directorate staff in formulating policies, managing the estate and ensuring a physical environment which is safe, attractive and fit for purpose. • Contribute towards the development and enhancement of the directorate’s presence on the university website. General • Assume other reasonable duties consistent with your role, as determined by the Director of Estates, which may be assigned to you anywhere within the University. • Undertake health and safety duties and responsibilities appropriate to the role. • Work in accordance with the University’s Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work. • Undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities. • Make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness. • Conduct all financial matters associated with the role accordance to the University’s policies and procedures, as laid down in the Financial Regulations.
12 5
Made with FlippingBook - professional solution for displaying marketing and sales documents online