Strategic Technology Plan - 2019-2024

STRATEGIC TECHNOLOGY PLAN 

Focus Areas and Supporting Projects  The STP supports core services and cost containment, while investing in strategic initiatives to better  position the City and to leverage innovation and technology trends.  In support of these directions, the  following focus areas were established: 

 Mobility Solutions   Cyber Security 

 Cloud Computing 

 Innovative Solutions   Disaster Recovery 

 Open Data 

Mobility Solutions  Mobility continues to expand in popularity, and is a major service delivery platform for businesses and  consumers. Mobility frees technology users from the constraints of physical locality, and enables  immediate access to IT services.   Focus on Mobility includes the following:    Deploying mobile applications in a secured and managed architecture to access City assets and  cloud services.   Mobile Device Management (MDM): Utilize MDM solutions to secure access to mobile devices  and mobile applications.  Cyber Security  Digital information is a critical asset in all organizations. The way information is managed, controlled,  tracked and protected has a significant impact on the delivery of City services and on the trust of users of  those services. Further, information assets must be available when needed, particularly during  emergencies and times of crisis.   Focus on Security includes the following:   Management of an Information Security Framework that sets priorities for the City to effectively  promote security awareness necessary to protect the City’s information assets and establish  programs to enhance the City’s security posture.  Cloud Computing  Cloud computing is an emerging technology wherein physical servers, storage, and network systems are  being moved from onsite data centers to secure cloud‐based services. The City leverages cloud‐computing  solutions to achieve scalability, cost efficiencies, higher system availability and rapid deployment.   Focus on Cloud Computing includes:   The City has migrated email accounts to Microsoft Office 365 and utilizes cloud‐based  collaboration tools such as Microsoft SharePoint and OneDrive.

4                                                                                                                                               FY 2019‐21 Adopted Budget

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