Head of Capital Projects - QMUL

Head of Capital Projects Candidate Information Pack

Queen Mary University of London is one of the UK’s leading research-focused higher education institutions. With over 25,000 students, 4,500 staff and an annual turnover of £430m, we are one of the largest University of London colleges.

Contents

• • Welcome to Queen Mary University of London

• The role of Head of Capital Projects

• • Job Description

• • Person Specification

• • Further Information and How to Apply

Welcome to Queen Mary University of London

Queen Mary University of London teach and research across a wide range of subjects in the humanities and social sciences, medicine and dentistry, and science and engineering.

Based in a creative and culturally diverse area of east London, the main site in Mile End is one of the largest self-contained residential campuses in the capital.

Our research excellence

Queen Mary has made a strategic commitment to the highest quality of research. The University has invested in this principle by systematically recruiting the best academics in their disciplines from around the world.

The results of the most recent national assessment of research – the Research Excellence Framework (REF 2014) – have confirmed its place in the very top group of research-led universities in the UK.

Overall it was ranked 9th in the UK among multi-faculty universities and 5th in the UK for the percentage of our 3* and 4* research outputs.

Russell Group institution

Queen Mary is one of 24 leading UK universities represented by the Russell Group, that are committed to maintaining the very best research, an outstanding teaching and learning experience, excellent graduate employability and unrivalled links with business and the public sector.

High-quality learning experience

Queen Mary offers students a stimulating, supportive and high-quality learning experience, with teaching inspired by our world-leading research.

QMUL have invested in new facilities over the past five years to offer its students an exceptional learning environment. Recent developments include the £39m Graduate Centre, providing 7,700 square metres of learning and teaching space, and the new Dental Hospital, home to the Institute of Dentistry, the UK’s first new dental school in forty years. Future developments include the planned new school of Business and Management (8,500 square metres).

Estates & Facilities

The Estates and Facilities Directorate is core to the University’s strategic ambition to provide a world-class managed estate with excellent facilities for staff and students.

The mission of Estates & Facilities is to ensure that the campus buildings, environment, and facilities reach the highest standard of design, sustainability, and presentation. This is to reflect the ambition of Queen Mary, enhance the student experience and promote QMUL as a world class academic institution.

Annual Report on Widening Participation and Outreach (WP&O) | 2013–14

The role of Head of Capital Projects

The Capital Development team within Estates and Facilities are responsible for the masterplanning and development of all campuses forming the QMUL estate. The team manage a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience. The Capital Projects team are currently delivering a substantial Capital building programme including; Multi-million pound refurbishments to the School of Engineering and School of Mathematics Buildings at the Mile End Campus, the Abernethy Building at the Whitechapel Campus, as well as various ongoing legacy intervention schemes, rolling residential refurbishments and Long Term Maintenance projects. We have recently completed construction of the Neuron Pod Installation (see photo below) located at the Blizard Institute, Whitechapel Campus. Design is underway for a new building for the School of Business Management at the Mile End Campus and we are also engaged in proposals for a major refurbishment of the John Vance Science Centre at the Charterhouse Square Campus. The Head of Capital Projects will be responsible for leading the delivery of the QMUL capital programme which consists of a very diverse portfolio of projects spanning for small works projects to major capital development schemes in excess of £50m.

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You will lead an internal team of project management professionals and will take responsibility for planning and allocation of projects and resources and taking oversight and reporting responsibility for the delivery of the programme against Executive Team expectations. The successful candidate will have a proven track record of leading large-scale capital programmes and projects across a diverse, mixed-use estate portfolio. You will have strong leadership and management skills, with experience of motivating and leading project teams across a portfolio of projects and having taking responsibility for programme oversight and reporting. Experience of having led projects across a range of property types is required and a track record of delivering academic, science, student accommodation and commercial schemes would be advantageous. We are seeking a highly motivated, dynamic and collaborative individual to join the team and it is anticipated that you will have the excellent interpersonal and communication skills required to successfully undertake a senior and influential role within the University. This is an incredibly exciting opportunity to deliver a major capital programme across a diverse London estate portfolio of teaching space, research facilities, workplace environments, social and recreational space and student accommodation in a client side leadership role at a transformative period for the organisation.

University of Surrey

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Duties and Responsibilities

Job Description

Job Title:

Head of Capital Projects

School/Dept/ Institute & Centre:

Estates, Facilities and Capital Development

Reports to:

Assistant Director Estates and Facilities (Strategic and Capital Development)

Grade:

PR07 Full Time

Appointment period: Current Location:

Indefinite

Mile End Campus.

Job Context

The Capital Development team are responsible for the Master Planning and Development of all campuses forming the Queen Mary University of London estate. The team manage a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience.

Job Purpose

As part of the Estates and Facilities Capital Development Team the Head of Capital Projects will be responsible for the project management of a number of strategic capital and revenue projects, designed by external consultants in accordance with relevant service level agreements, business plans, KPIs and University/Estates and Facilities procedures. The post holder will lead the team of Senior Project Managers and will have managerial oversight of all projects undertaken from feasibility study through to the furnishing, commissioning and handover. 1. To take responsibility for and ensure that development projects are completed on time, to budget, at the appropriate quality and in accordance with the Client’s requirements and expectations. 2. Acting as lead advisor to our internal clients on all estate and construction matters, engendering a sense of ownership in clients/users and managing relationships 3. Working with the Finance Department and external advisors to assist in the preparation of cash flow forecasts and life cycle costing, formulate procurement strategy for projects in conjunction with key stakeholders and in liaison with the Procurement department. Prepare estimates and outline costs, setting and agreeing cost limits for projects. Agreeing budgets, cash flow forecasts, financial reporting procedures and final accounts. Manage pre and post-contract costs against agreed budgets. Ensure that there is effective cost management on the projects for which you are responsible, providing regular reporting and ensure that any financial or time issues/problems/concerns are notified to the Assistant Director of Estates and Facilities (Capital & Strategic Development) at the earliest opportunity, including variations and claims. 4. Provide support to the Assistant Director of Estates and Facilities (Capital & Strategic Development) in the preparation of feasibility studies. Provide support to the Assistant Director of Estates and Facilities (Capital & Strategic Development) the preparation of business cases and outline briefs. 5. Lead on the appointment, induction and management of external and internal design teams and other professional advisors in accordance with University procedures. Manage the development of design proposals that complement the Estates Master Plan, provide value for money, that are affordable to maintain, comply with legislation and good practice, meet University sustainability standards, innovate and meet or exceed the requirements of the brief. Main Duties & Responsibilities

6. Lead and manage stakeholder co-ordination and inputs to the projects for which they are responsible including internal client departments, external designers, planning authorities, building regulations, Information Technology Systems, Safety Office, other Estates and Facilities colleagues in accordance with agreed standards and procedures 7. Manage both design and contract programmes with designers and contractors and monitoring to ensure programme objectives are achieved for all projects the post holder is responsible for. Lead the liaison and meetings with client groups, design teams, maintenance teams, Estates and Facilities, management teams and others during the design, contract and handover period. 8. Manage works in progress; lead, direct and co-ordinate internal site supervision staff and/or external consultants involved in projects ensuring that work is delivered to the highest possible standards. Take appropriate action where performance falls below the standards required.

9. Manage the preparation and dissemination of post contract project reviews following consultation with project stakeholders ensuring that key lessons learned are circulated to internal and external teams

10. Manage the co-ordination of the commissioning, furnishing and handover of new and refurbished buildings/accommodation.

11. Actively monitor performance of Consultants and Contractors to meet the University’s requirements, provide recommendations/reports on action required to ensure the Universities interests are protected.

12. Responsible for preparing information and reports on the projects for which you are responsible and presenting them to relevant University committees as and when required in an accurate and timely manner.

13. Responsible for the maintenance of documentation and records in accordance with quality standards and the co-ordination and updating of the University Record Drawings database.

14. To serve as a senior member of the Capital Projects Team and contribute as a team member to the formulation of policy and its implementation. Work closely with the senior management team to provide Estates and Facilities input into the development of strategic plans. 15. Responsible for ensuring safe working practices across all development, construction and engineering project work, developing and enforcing clear guidelines and liaising with the Estates and Facilities Health and Safety Manager to ensure the health and safety of yourself, team and other parties at all times. 16. Support the delivery of an effective and professional project management service by leading by example, sharing knowledge and providing support to team members as required. Lead, motivate and manage a small team of project managers (of varying grades), undertake regular performance and development reviews and make recommendations on future development and training needs. Effectively monitor, check and approve work delegated to more junior staff. 17. Build expert knowledge and work across the Division to share lessons learnt and best practice To deliver a customer focused service to internal clients and ensure that regular customer surveys are undertaken as a performance improvement tool.

Duties and Responsibilities

Person Specification

This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.

Requirements

Essential / Desirable

How Assessed

E

A

Qualifications Educated to degree level in a construction related discipline – Project Management, Surveying, Building, Engineering or Architecture and hold a relevant professional qualification (RICS, MCIOB, MICE, RIBA)

MSc in specific related activities (project or construction manage- ment) Active membership of a professional project management body (APM or similar) Proven and demonstrable experience in the planning and delivery of major construction and/or infrastructure projects in complex organisations. Knowledge and experience of sustainable building design and technologies Financially numerate, with the ability to comprehend corporate/ project finances, budgets and business issues sufficiently in order to produce: management reports, budget proposals, recommendations, and facilitate the management of cost, resources and time In depth knowledge of contractual strategies including a working knowledge of the various forms of contracts and dealing with contractual claims Significant experience and evidence of successfully leading and managing major building/capital projects (e.g. in excess of £10M) from inception through to completion. Experience of undertaking major projects in Higher Education or a similar complex organisation Experience of appointment and management of consultants (e.g. Architects, Cost Consultants, Building Services Engineers, Structural Engineers and Project Managers) Experience of overseeing major construction activities, including the appointment and management and selection of contractors. Wide knowledge of the various methods of construction procurement (professional services and contracting) Experience in dealing with planning and building regulation applications

D

A

D

A

E

A/I

Knowledge, Skills and Experience

E

A/I

E

A/I

E

A/I

E

A/I

D

A/I

E

A/I

E

A/I

E

A/I

Essential/Desirable: E = Essential: Requirements without which the job could not be done. D = Desirable: Requirements that would enable the candidate to perform the job well. How Assessed: A = Application | I = Interview | OM = Other Means (e.g. presentation, test, etc.).

Requirements

Essential / Desirable

How Assessed

Highly developed interpersonal, influencing and communication skills (both oral and written), including the ability to: • establish and maintain excellent working relationships with customers, colleagues • establish and maintain excellent working relationships with teams of highly qualified professionals, and to be socially confident within a wide circle of contacts • conduct meetings and present complex information and proposals in a clear and concise manner • write clear and concise reports and other professional documentation • direct, influence and motivate teams successfully by engendering good team spirit, without being authoritarian • understand the wider context of the Estates and Facilities role within the University • facilitate communication for projects, campus development and strategic planning • identify key issues and ask searching questions in a diplomatic, assertive yet inoffensive manner • deal sensitively with confidential information • analyse, process and understand complex contract, financial and statistical information • solve complex and often interrelated problems occurring within and between projects and differing areas of responsibility • work proactively individually and/or as part of a team, be able to prioritise, meet tight deadlines and work under pressure with a high level of initiative • ability to continually perform at a high level, demonstrating tenacity, determination and commitment to achieve desired results and reacting positively to any opposition or conflict • influence and negotiate with a proven ability to build strong relationships with senior stakeholders • work with a high degree of accuracy and attention to detail A working knowledge of Health & Safety legislation, particularly; CDM Regulations, Planning legislation, Building regulations, Con- tractual practices and procedures, Value engineering, Procurement strategies, Whole life cycle costing, Risk management Good working knowledge of relevant planning in Health and Safety law, Equality Act and other relevant legislation The flexibility to accommodate frequently changing customer needs and changing workloads Proficient IT skills including use of the Microsoft office suite and pro- ject management tools including Microsoft Project.

E

A/I

Knowledge, Skills and Experience

E

A/I

D

A/I

E

A/I

E

A/I

Highly customer focused

E E

A/I A/I

Delivery focused

Further Information and How to Apply A wide range of benefits are available, this includes 30 days annual leave (plus University closure days and public holidays), a defined benefit pension scheme and also an interest-free season ticket loan. The post attracts a highly competitive salary which includes a retention bonus.

For further details of the benefits of working at QMUL please visit http://www.hr.qmul.ac.uk/workqm/index.html

Applications should consist of a CV and covering statement outlining key matching experience and rationale for applying for the post. Applications should be sent to; ben.duffill@mrgpeople.co.uk or nicholas.coppard@mrgpeople.co.uk.

For a confidential and informal discussion, please contact the University’s appointed recruitment partners Ben Duffill and Nicholas Coppard at The Management Recruitment Group.

Ben Duffill

Nicholas Coppard

020 3962 9900 | 07976 125 010

020 3962 9900 | 07896 079 495 marcus.may@mrgpeople.co.uk

ben.duffill@mrgpeople.co.uk

52-54 Gracechurch Street, London, EC3V 0EH.

www.mrgpeople.co.uk

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