Requirements
Essential / Desirable
How Assessed
Highly developed interpersonal, influencing and communication skills (both oral and written), including the ability to: • establish and maintain excellent working relationships with customers, colleagues • establish and maintain excellent working relationships with teams of highly qualified professionals, and to be socially confident within a wide circle of contacts • conduct meetings and present complex information and proposals in a clear and concise manner • write clear and concise reports and other professional documentation • direct, influence and motivate teams successfully by engendering good team spirit, without being authoritarian • understand the wider context of the Estates and Facilities role within the University • facilitate communication for projects, campus development and strategic planning • identify key issues and ask searching questions in a diplomatic, assertive yet inoffensive manner • deal sensitively with confidential information • analyse, process and understand complex contract, financial and statistical information • solve complex and often interrelated problems occurring within and between projects and differing areas of responsibility • work proactively individually and/or as part of a team, be able to prioritise, meet tight deadlines and work under pressure with a high level of initiative • ability to continually perform at a high level, demonstrating tenacity, determination and commitment to achieve desired results and reacting positively to any opposition or conflict • influence and negotiate with a proven ability to build strong relationships with senior stakeholders • work with a high degree of accuracy and attention to detail A working knowledge of Health & Safety legislation, particularly; CDM Regulations, Planning legislation, Building regulations, Con- tractual practices and procedures, Value engineering, Procurement strategies, Whole life cycle costing, Risk management Good working knowledge of relevant planning in Health and Safety law, Equality Act and other relevant legislation The flexibility to accommodate frequently changing customer needs and changing workloads Proficient IT skills including use of the Microsoft office suite and pro- ject management tools including Microsoft Project.
E
A/I
Knowledge, Skills and Experience
E
A/I
D
A/I
E
A/I
E
A/I
Highly customer focused
E E
A/I A/I
Delivery focused
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