Bristol Bay Area Health Corporation: Patient Handbook

Patient Handbook | 23

FAQ

Travel Support BBAHC offers travel support for our patients. Your case management team will coordinate travel arrangements for you and a medical escort, if an escort is needed. MEDICAID TRAVEL NON-EMERGENCY MEDICAL TRANSPORTATION AND ESCORT COVERAGE Transportation services are covered for members needing assistance to medically necessary services covered by Alaska Medicaid. If you have Alaska Medicaid, you may qualify for travel benefits with prior authorization.

How do I get Medicaid authorization to travel?

Your case management team will work closely with BBAHC’s Patient Travel Team and Medicaid’s Authorization Team to obtain prior authorization.

Is prior authorization needed to stay in Boarder’s Quarters? Yes. Prior authorization for lodging and meals is needed for both patients and escorts. Do Boarder’s Quarters have any regulations or restrictions? Is there travel support for patients with private insurance or who are not insured? Yes. Travel will be coordinated through case management and BBAHC’s travel department. Yes. To ensure patient safety and comfort, BBAHC has a check-in/ check-out process coordinated by our Patient Access Representatives and/ or Security Staff.

Patient Travel: (907) 842-9336 (907) 842-5201

Contact Outreach and Enrollment: (907) 842-9538

IHS-BENEFICIARY TRAVEL BBAHC travel funding may be available to IHS beneficiary patients travelling between Dillingham, Anchorage, and/or BBAHC villages. • Eligibility limited to specific patient categories • Prior authorization for travel is required •  Other travel funds must be pursued before seeking authorization PATIENT BOARDING BBAHC provides boarder’s quarters for patients receiving care on the Kanakanak Hospital Campus needing overnight accommodations.

LOCAL TRANSPORTATION BBAHC operates a courtesy van in Dillingham for patients.

Patient Courtesy Van: See Patient Information page at BBAHC.org (patient travel>patient transportation)

Cafeteria Hours: Daily, 7:00 am - 7:00 pm

Contact: (907) 843-2665, (907) 842-5201 or (907) 843-0995

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