JOB DESCRIPTION
Post:
Accommodation Advisor
Department:
UCL Accommodation
Grade:
5
Reporting to: Deputy Accommodation Manager Supervision of: Summer Accommodation Advisors and Student Ambassadors
Normal working works are 36.5 per week Required to provide cover between the hours of 8am- 7pm, Monday-Friday and 9am-5pm Saturday (Shift to be determined by Line Manager) Summer period hours will be worked on a rota of five days in seven including weekends
Hours:
PURPOSE OF THE JOB The role involves providing a meet and greet front of house service as well as supporting all back office functions, providing administration support across all of the sites. Supporting open days, intake days and departures as well as assisting day to day visitors, students and external contacts. The ideal candidate will be able to provide a cheerful reception service to all students and visitors and will ensure that the highest level of customer service is maintained as well as acting as a role model for excellent service delivery.
Candidate Information 11
10 UCL Accomodation Advisor
Made with FlippingBook Learn more on our blog