SAP Value Stories

Why SAP?

RIHO

• The public edition of SAP S/4HANA Cloud, providing standardized and integrated ERP • SAP Business Technology Platform to build applications for production operations and labeling • Consistent approach to the implementation plans between SAP and RIHO, with respective consultants and key users working as a team • Existing use of SAP software at Eastern European locations • Branches gaining valuable experience from Czech colleagues at NTT DATA Business Solutions

Consumer Products | Netherlands SAP S/4HANA Cloud Public Edition

Creating Barbie-pink bathtubs with integrated cloud ERP solutions

1 Source of truth for all business units -1 Week from order receipt to delivery

10 seconds For the production planning update cycle

RIHO International B.V. is a fast-growing international producer and supplier of premium bathroom furniture. The company operates in the Netherlands, Belgium, Germany, Poland, Hungary, and the Czech Republic. To keep pace with the rapidly changing world of business, it wanted to increase efficiency and enable the integration of its branch operations. RIHO sought a comprehensive and holistic view of its overall supply chain and other daily processes – such as production, inventory, sales, and logistics – to better understand and streamline them.

6 Branches using a single ERP application

• C • C • C

Challenges

• Lack of standardization & automation

• Complex system landscape & integration. No Single source of truth

“After just a few months, we can see that our processes became faster and more efficient. We now have a much better grip on production, stock, and delivery times, allowing us to serve our customers even better”

• Lack of visibility of business processes, 360˚ view of customers

• Low employee productivity & customer experience/ satisfaction

Chief Executive Officer, RIHO International B.V. -Guy Classen

Outcomes

• Improved employee productivity and customer experience/ satisfaction

• Optimized operations, inventory and supply chain management

• O • O • O

• Reduced Costs

• Expand business networks and collaborations

• Reduced Time To Market

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