Housing Choices Australia - Our Profile

Our services

Tenancy Management Our Tenancy Management services deliver innovative and high-quality housing services to tenants. This includes transparency of information for tenants and engagement with external support partners to deliver sustainable tenancies and resident choice. Facilities Management Our Asset Management Strategy covers the entire Housing Choices portfolio of over 4,600 properties. Housing Choices undertakes property condition surveys on each property on a three year rolling basis, to deliver a whole-of-life management approach for each property and identify planned maintenance, upgrades or reconfigurations. NDIS + Disability Expertise Housing Choices is the largest non- government housing provider for people with disabilities in Victoria. This includes supported accommodation, independent living and shared equity housing. Providing housing for people with a disability is a central focus of our Business Strategy with a dedicated NDIS team that brings expertise from across the organisation including development, finance and support service partner co-ordination. Ageing in Place Projects and Programs Housing Choices is involved in an important collaboration with Monash University to examine innovative and adaptable design for ageing in place. As the research progresses we will incorporate the outcomes into our design guidelines and developments. Housing Choices South Australia has a significant partnership within the ACH Group to deliver housing options to better meet the needs of social housing tenants who are ageing, to reduce preventable hospital admissions and premature entry to specialist aged care settings.

Sector leadership

Our position as a national leader of community housing is demonstrated by the appointment of our Managing Director, Michael Lennon, as Chair of the Community Housing Industry Association (CHIA). CHIA is a member-based national industry body for community housing providers and advocates for the sector at the national level, to ensure the community housing sector has a voice in national housing policies and housing aordability initiatives. Housing Choices is recognised as an expert Disability Accommodation provider and regularly provides insight and advice to governments and service providers in all areas of disability housing. Housing Choices hosts quarterly forums with our disability support partners to resolve issues on the Specialist Disability Accommodation (SDA) payment system under the NDIS.

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