Total Hydraulic Management
Pirtek is constantly seeking to cast its services over a wider range of products and maintenance needs. Hoping to accommodate to customers’ requirements by supplying resolutions for a vast number of issues and routinely implementing new techniques. It is therefore no surprise that Pirtek Tyne and Wear are beginning to carry out the exciting and beneficial service of ‘Total Hydraulic Management’. Not to be confused with ‘Total Hose Management’, the system that will now be offered within the centre on a full-time basis sees to oil cleanliness, pump analysis, flushing and cleaning, AND hose management. Now holding ten vans aimed at on-site hose repair and three highly qualified hydraulic engineers targeted at conducting routine and in-depth monitoring of hydraulic systems, the Tyne and Wear department will analyse and then record oil cleanliness, track the efficiency of hydraulic pumps, and monitor system performance. Along with contributing to a guaranteed healthier and longer lasting hydraulic system, this will enable the centre to foresee system failures and therefore reduce unwanted down time. All promising a timely, precise, and effective “complete one stop service”. The monitoring of hydraulic systems is not something that the centre has previously been involved with, but Tyne and Wear operations director, Kevin Monaghan, sees THM as the obvious next step. “Every day of the week we work with hydraulic systems and we think this will be a huge step in the right direction because it will offer a wider service”. In an exciting new venture that combatted a great deal of business from competitors, the centre recently purchased £30,000 worth of exclusive machinery from a competing business that went “bump again”. Meaning that Pirtek Tyne and Wear will now “have a good portion” of assets that it was previously unable to grasp. Bridging the gap in the market that calls for focused hydraulic maintenance from highly trained technicians. In order to get the word out and gain a larger client base for the centre, Pirtek Tyne and Wear have been busy working on a tell all leaflet that
highlights the need and importance of THM. The leaflet, that covers important elements of ‘Total Hydraulic Management’ such as proactive hose management and pump analysis, will be distributed throughout Tyne and Wear widely. Although the centre has “a lot to learn” in terms of marketing the new service, Kevin sees the leaflet as an important and necessary step for the growth of THM. “I think that once we get it properly up and running we will see the difference. The leaflet will also be accompanied by email shots that will hopefully get out to a wider client base and combat competitors”. With the centre combatting the competition, offering three new vans with highly skilled technicians, and marketing its impressive new service, it really is an exciting time for Tyne and Wear along with the whole of the Pirtek Network.
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