12/9/2019
55 3 Guiding Principles to Accountability Leadership
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Accountability Best Practices
Long before leaders can develop plans for getting others to take on more responsibility and ownership for their work, they must set the foundation of accountability using these 3 guiding principles: 1. Clear and concise communications. A clear message helps people know what’s expected and how to make the right decisions. 2. Compelling consequences. Focus on consequences that produce positive outcomes, not consequences focused on punishing for doing something wrong. 3. Culture of accountability. Leaders set the tone for cultural norms. Mastering conversations that encourage accountability is how leaders exert a powerful influence on positive cultural change.
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Leading Change: Accountability
Leading Change (Communication)
1-3 key takeaways from this section
Leadership Communication
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• As a leader, everything you say and do takes on a greater meaning. • Your responsibility lies in using the power of your words and your actions to influence behaviors that bring about the right business results. • How you handle mistakes, blame, feedback and credit goes a long way to setting the stage for accountability. • Nothing is more important than consistently delivering your core message to employees.
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