Leadership Training Change Management Book

12/9/2019

 Givemorecomplimentsthan criticism. Thoughcriticism ishelpful ifgivencorrectly,youshould focusonallof the good things thatyouremployeesaredoing insteadofnitpickingthemandmaking them feel like “nonews isgoodnews.”

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 Criticize constructively. Youcan’tsucceed inyour job ifyounevercriticizeyouremployees,butwhenyouexplain somethingthey’vedone incorrectly,makesureyoudo so ina respectfulmanner.

 Understandwhatmotivateseach employee. Toempoweremployees,knowwhatmakes them tick.Theywon’t allbemotivatedby thesame thing,so if youwant them to succeed,youhave toknow theirstrengthsandweaknessesto make themostof theirabilities.

Positive or Negative? • Cancel • Plan

• Terminate • Alter • Modify • Indefinite • Reschedule • Substitute • Replace

 Make employeesfeel like theyarepartof thecompany. Toempoweremployees,youhave tomake them feel likewhat theydo for thecompany reallydoesmatterand impacts its success.

• Uncertain • Start over • Different • Reorganize • Urgency

 Showemployeesthere’sroom forgrowth in the company. Toempoweremployees,makesure theyhavea clearpath tosuccessand that they feel recognizedas theygetbetterandbetterat their jobs.

 Be willingto do whatyouask them to do. Then stand“shoulder to shoulder”with themassistingthemwith the task;thishelps tobuildyour respectasa leader.

 Make theworkplacea welcomingenvironment. Anotherway toempoweryouremployees is tomakeyour workplacea funand friendlyplace towork.

Wrap-Up cont.

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Leading Change: Communication

1-3 key takeaways from this section

MD1

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15 Minute Break

Aligning Your Leadership Teams

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