Leadership Training Change Management Book

12/9/2019

Tips To Get Others To Buy In On Change

Walk the talk: • Your credibility as the leader is crucial in getting people to buy in on the change. • If your credibility is low, people won't believe your message. • One of the most powerful ways to communicate a new direction is through your own behavior. • When people see you live the change vision, a lot of doubts and cynicism start to evaporate.

Gain Team Buy-In and Commitment

1-3 key takeaways from this section

MD1

60 Minute Lunch Break

Change Management

Future Path

National Indian Gaming Association

Agenda

Change Management

• Define each of the five generations currently in the workplace (who is serving the customers)

Future Path

• Provide insights as to what has shaped each generation

• Take a close look at goals, challenges, expectations, and motivating factors

• Explore the tie between multi-generations and customer service

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