Leadership Training Change Management Book

12/9/2019

Defining Generations

Generations in the Workplace

• Pre-1946: Traditionalists • Also known as Maturists or “The Greatest Generation”

• Workplace population has 5 generations

• Defined by birth year, can vary based on source

• 1946 – 1964: Baby-Boomers

• 1965 – 1981: Generation X

• Shaped by formative experiences

• 1982 – 2001: Millennials • Also known as Generation Y

• Influence by technology and communication media

• 2001 (approx.) – 2010: Gen Z

Generational Characteristics

BabyBoomers (1945-1960)

GenerationX (1961-1980)

Millennials (1981-2001)

Characteristics

Traditionalists (Pre-1945)

Generations in the Workplace

Post-Warboom ColdWar Woodstock Family-oriented Rise of the teenager

Fall ofBerlinWall LiveAid Introductionof firstPC Latch-keykids Rising levelsofdivorce 34% Work/lifebalance Digital immigrants Loyal toprofession,not necessarily toemployer

9/11Attacks PlayStation SocialMedia RealityTV Google Earth 35% Freedomand flexibility Digitalnatives

WorldWar II Rationing Defined-gender roles Rock ‘n’ roll 2% Homeownership

FormativeExperiences

What are the benefits to having multiple generations in the workplace?

29% Job security

Percentage in workplace

Aspirations Attitude toward technology Attitude toward career

Largelydisengaged

Early ITadaptors Organizational–careersare definedbyemployers

Work “with” organizations,not“for”

What are potential challenges to having multiple generations in the workplace?

Jobs for life

Signatureproduct

Tablet/SmartPhone

Automobile

Television

Personal computer

Communication media

Textor socialmedia

Telephone

Formal letter

Emailand textmessage

Preferencewhen making financial decisions Communication presence

Face-to-face ideally,but telephoneoremail if required

Face-to-face

Onlineandmobile

Textmessaging oremail

Face-to-face ideally,but increasinglywillgoonline

Online–wouldprefer face-to- face, timepermitting

Face-to-face

Face-to-face

The Traditionalists

Traditionalists

• Goal: To build a legacy

• Considered among the most loyal workers

• Highly dedicated and the most risk averse

• Values were shaped by the Great Depression, World War II, and the postwar boom years

• Veterans now consist of the most affluent elderly population in the history of the United States due to their willingness to conserve and save after recovering from the financial impact of the postwar era

• Long-term commitment

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