Leadership Training Change Management Book

12/9/2019

EightCompetencieswithinSocial Skills

SocialSkills • SocialSkills refers to aproficiency at suggestingdesirable responsesin others. • Peoplewith goodsocialskills are goodbusiness leadersandoften are leaders in society who understand that personal successand group successare inseparable.

TheSocial Skillscluster containseight basiccompetenciesor subcategories:

Developingothers Inspirationalleadership Influence

Communication Changecatalyst Conflict management Building bonds Teamwork andcollaboration

• They lead by example,encouragingothers in positiveways, validating them and creating trust withinthem.

SocialSkills

Why areSocial Skills Important?

• Socialskillsare the basicskillseveryoneneeds to havein orderto be effective at anything theydo.

• Not having the basicsocialskillscan severely limit the quality of work that youproduce.

Onascaleof 1–10 (1being lowestand10being highest), where would you rateyour socialskills?

Whydid you answer the wayyoudid?

WhyisitImportanttoDevelopMy Own EmotionalIntelligence?

Emotional Intelligence Conclusions

There are many benefits associated with developing your own emotional intelligence capabilities, and those benefits range from the personal tothe organizational.

Understanding individual levels of Emotional Intelligence can support change initiatives and can enhancea leader’s knowledge, skills,abilities and effectiveness. It may also play asignificant role in determining a leader’s future path.

◦ The higher your emotional intelligence, the more likely you are to succeed in personal and professional relationships. ◦ There is astrong correlation between well-developed emotional intelligence and personal self-satisfaction and overallself-confidence. ◦ Having agood understanding of yourself, your strengths, and your weaknesses is essential to superior performance when on thejob. ◦ When your emotional intelligence is fully developed, it is easier to work well under constantly changing circumstances and to act on your ideas in ways that benefit the organization .

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