Fairware Impact Report 2022

DEVELOP AN INTERCOMMUNICATIONS FRAMEWORK For managing difficult conversations in the workplace. We know creating a safe work culture means having a safe way to have hard conversations. By training our team on a common framework to communicate with curiosity, respect and an open mind, we can help build a safe work environment. We developed our ‘Yellow Flag’ framework for difficult conversations and delivered a 2-hour training. This is an on-going practice. SHARE ANNUAL EMPLOYEE SATISFACTION SURVEY Each year we present a survey to our emplyees asking questions to track our progress and identify what needs improvement. The anonymous survey gives folks an opportunity to tell us honestly how they are doing and how Fairware is doing in their opinion. UPDATE EMPLOYEE HANDBOOK Will include updated policies reflecting formal commitments to anti-racism and anti-discrimination. DEVELOP EMPLOYEE ‘OPERATIONS MANUALS’ We developed a process with staff to create one page operations manuals about themselves (written by having staff interview each other). The ‘ops manual’ for each person is shared at staff meetings to the wider team can learn about each others communication styles, background, values, and interests.

CREATE AN INFORMAL INTER-TEAM PROGRAM To include guided conversations to encourage more cross department and cross-cultural conversations.

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Fairware Impact Report 2022

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