Board Converting News, February 1, 2021

BoardConverting Serving the North American Corrugated and Folding Carton Industries for 37 years February 1, 2021 VOL. 37, NO. 5

IP To Invest $52.2 Million In Bogalusa Mill In LA Memphis, Tennessee based International Pa- per (IP) has announced plans to invest up to $52.2 million in capital to increase the effi- ciency of its mill in Bogalusa, Louisiana, which has been a manufacturing mainstay in the area for more than a century. Through the project, IP plans to retain the mill’s 492 direct jobs that provide an average annual salary of more than $86,000, plus benefits. In Bogalusa, IP operates a paper mill and a corrugated box plant. The moderniza- tion program would enhance the paper mill’s efficiency by upgrading the recovery boiler system, along with filtration, condenser and acid system enhancements in the papermak- ing process. The latest project plan would bring Interna- tional Paper’s investment in capital upgrades at the Bogalusa Mill to $487 million since the company purchased the Washington Parish site in a 2012 acquisition of Temple-Inland Inc. “Our planned investment represents the mill’s ongoing focus on maintaining safe and reliable operations, producing essential prod- ucts that meet the needs of our customers and providing good jobs to the region,” said

Retooling Work Environments For The Industry’s Milennials BY PHILLIP M. PERRY Every manufacturer wants motivated employees. A productive work- force, though, doesn’t happen by accident: Employers must create an operating environment that inspires their people and gives them the tools needed to succeed.

If the tools vary with the times, lately the times are all about Millenni- als. These employees, ranging in age from roughly 25 to 40, now make up the largest workforce component, according to the Pew Research Center. They tend to job hop more frequently than previous genera- tions—all the more reason for employers to make the right moves now so high performing “A players” don’t jump ship for the competition. “Millennials can be very loyal employees and can bring important talents to the factory floor,” says Jason Dorsey, President of The Center for Generational Kinetics, Austin, Texas ( jasondorsey.com ). “However, businesses must take the time to understand their priorities and recog- nize how to best meet them. None of this is about spending more mon- ey, but about understanding the Millennial mentality and then building a work environment that reflects common ground.” Meaningful Work The Millennial mentality is rooted in the need to believe in the value of their daily work. How do their assigned tasks contribute to the bot- Employees ranging in age from 25-40 now make up the largest workforce component, according to the Pew Research Center.

CONTINUED ON PAGE 4

WHAT’S INSIDE

6 x x 8 x x 12 x x 26 x x

AICC Converter ‘Think Tanks’ Provide Valuable Information 10 Partnerships Help Increase Recyclable Wax Alternatives DS Smith Partners To Use Mill Waste As Soil Replenishment

4 Supplier Reports: Part 1

CONTINUED ON PAGE 16

AVERAGE CONTAINERBOARD PRICES The average prices reported are tabulated from prices PAID by various sources throughout the United States the week previous to issue. Prices in some areas of the country may be higher or lower than the tabulated average. The prices tabulated here are intended only for purposes of reference. They do not connote any commitment to sell any material at the indi- cated average. Transactions may be completed at any time at a price agreed upon by seller and purchaser.

REGION E. Coast Midwest Southeast Southwest

42# Kraft liner $885.00-890.00 $900.00-910.00 $900.00-910.00 $900.00-910.00 $930.00-940.00 $903.00-912.00

26# Semi-Chem. Medium

Short Ton Del. Short Ton Del. Short Ton Del. Short Ton Del. Short Ton Del. Short Ton Del.

$820.00-850.00 $835.00-855.00 $835.00-855.00 $835.00-855.00 $865.00-875.00 $838.00-858.00

West Coast U.S. Average

SHEET PRICES BY REGION (AVERAGE) Per 1MSF, local delivery included, 50MSF single item order, truckload delivery. Sheets

E. Coast Midwest South-SW S. CA N.CA/WA-OR US Aver.

200# 275#

$62.26

$72.05

$62.69 $82.80

$85.35 119.54

$73.13 101.29

97.32

99.89

90.86

113.65

OYSTER UP-CHARGE 8.34

8.34

8.34

8.34

8.34

8.34

275# DBL-WALL 350# DBL-WALL

107.46 118.45

114.69 129.32

116.54 137.25 117.82 145.56

141.08

122.76

148.46

131.80

P E R F O R M A N C E D E L I V E R E D • HEAVY, DENSE BALES • RELIABLE AUTOMATIC TIER • LOW OPERATING COST PER TON AMERICAN BALER TAKES PERFORMANCE TO NEW HEIGHTS! 800.843.7512 AmericanBaler.com I N T E G R I T Y I Q U A L I T Y I R E L I A B I L I T Y I VA L U E

CANADIAN SHEET PRICES (AVERAGE) In Canadian Dollars, per 1MSF, local delivery included, under 50MSF single item order, truckload delivery. 200# 275# Oyster UC 275#DW 350#DW $78.56 $99.18 $9.00 $96.32 $105.83 CANADIAN LINERBOARD & MEDIUM The average prices reported are tabulated from prices PAID by various sources throughout Canada. Prices may be higher or lower in various areas of the country. The prices tabulated here are intended only for purposes of reference. They do not connote any commitment to sell any material at the indicated average. Transactions may be completed at any time at a price agreed upon by seller and purchaser. Prices are Canadian $ and per metric ton.

42# Kraft Liner 26#

Semi-Chem Medium

East West

$920.00 $965.00

$910.00 $945.00

AVERAGE CONTAINERBOARD PRICES.indd 1

3/7/19 2:04 PM

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February 1, 2021

www.boardconvertingnews.com

IP To Invest (CONT’D FROM PAGE 1 )

Core Competency

Bogalusa Mill Manager, Bernie Chascin. “We are grateful for the support of Louisiana leaders and our community partners who play an important role in our success,” he said. “The plentiful fiber resources and hardworking peo- ple of Louisiana have made doing business here a worth- while investment for over a century, and that is why we continue to invest today.” Since making an initial $44 million capital investment in crane and wood-chipping technology in 2012, IP has in- creased the number of direct employees in its Bogalusa workforce from 411 to 492, a nearly 20 percent gain. Louisiana Economic Development began formal dis- cussions about the Bogalusa Mill project plan with Inter- national Paper in March 2020. To secure the project, the State of Louisiana offered a competitive incentive pack- age that includes a $500,000 Modernization Tax Credit, and the company also is expected to utilize the Industrial Tax Exemption Program. “Upon hearing the news of International Paper’s plans to invest millions of dollars into the mill and into our com- munity, I was elated,” Bogalusa Mayor Wendy O’Quin-Per- rette said. “This is a significant reinvestment by Interna- tional Paper that will affect the lives of every citizen in the City of Bogalusa. By securing nearly 500 jobs, we look for- ward to the economic prosperity this investment will bring to our community for many years to come.”

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February 1, 2021

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AICC Converter ‘Think Tanks’ Provide Valuable Information

ulations, and recommendations, Ronda Bayer began to offer the practical applications of them at LDI. Bayer pro- vided examples of LDI’s real-life experience of working through issues with their teams in multi-plant, multi-state operations. She offered many specific choices they have made about remote employees, continuing to offer ex- tended leave, recommending but not requiring employees to get a covid vaccine, and much more. She also shared several actual company policies, which attendees can use as templates, including their mask pol- icy and the screening questionnaire LDI uses for visitors. The Q&A portion of the event offered attendees the opportunity to clarify legal requirements and the lessons learned from LDI. The next Converter Think Tank will be on Friday, March 9 at 2:00 pm ET. While there is no fee for members to at- tend, registration is required. Register at www.AICCbox. org/Calendar .

AICC, The Independent Packaging Association, had near- ly 40 registrants for the most recent Converter Think Tank held Friday, January 15th, which featured Ronda Bayer, Vice President and Corporate Counsel, Liberty Diversified Industries (LDI), and Christine Walters, J.D., MAS, SHRM- SCP, SPHR, Founder, FiveL Company. Walters reviewed the key points of the latest EEOC guidance, including if and how an employer may require or encourage vaccinations and the implications and le- gal obligations to consider. She also reviewed changes to leave policies and encouraged all attendees to review their COVID policies to ensure they are up to date with current regulations. After Walters completed the overview of the law, reg-

FBA Requests Info For Safety Awards

The Fibre Box Association (FBA) invites the industry’s participation in the 2020 Corru- gated Container Industry Annual Report of Occupational Injuries and Illnesses and Safety Awards Program. The report, which compiles recordable injuries and illnesses data for employees engaged in the manu- facture of corrugated and solid fiber prod- ucts, will be published in March 2021. The report is issued only to companies and plants that participate and provide data, so you are strongly encouraged to participate Plants that participate in the Report are eligible for Annual Corrugated Industry Safety Awards. AICC – The Independent Packaging Association and the Fibre Box Association (FBA) jointly sponsor the Safe- ty Awards Program, making it truly a corru- gated industry safety recognition. For 2019, 422 corrugated facilities were recognized for plant safety. Visit fibrebox.org for online instructions and definitions for reporting 2020 data. The deadline for submission is February 14, 2021. Failure to meet the deadline will re- sult in your plant(s) being ineligible to win a Safety Award and be included in the Report. Also, please attach a signed completed copy of the 2020 OSHA Form 300A, Sum- mary of Work-Related Injuries and Illnesses, as requested in the instructions. Failure to provide the OSHA Form 300A summary will result in your plant(s) being ineligible to win an award. Questions: Peggy Lacy at placy@ fibrebox.org or (847) 364-9600.

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February 1, 2021

40 ft of paper travel from preheater to hot plates 3 seconds of heat, glue and bonding 1 chance to get it right! the ZONE

Design & Production

Chicago Electric offers 10 technology solutions to control ‘the Zone’ CORRUGATOR Sectoral preheating plate

Our sectoral preheating plates provide direct heat by means of a double steam circuit, allowing for efficient heating in hard-to-access locations, as well as to act as a steam shower to open the paper’s fibre, making it receptive to absorbing the heat and the glue.

This translates into increased speed and improved quality of the cardboard sheet finish.

The system’s main advantages are as follows:

• The plate may only be used to heat, only to humidify, or both options at the same time. • The plate is sectored, which allows for applying humidity to the sections. • It provides temperature in previously inaccessible locations and near the location needed. • It compensates the loss of temperature dissipated due to distance, speed or limitations of the exiting preheaters. • Quick transferring of heat to the paper. • The combination of the hot plate and steam shower allows for providing heat even to the hardest papers to heat. • Does not dry out the paper. • Possibility of operating as a humidifier and pre-conditioner. • Maintains and improves the fibre’s elasticity. • Acts according to the operator’s needs. • Facilitates the paper’s hygroscopy to absorb the glue and improve rubberising.

CONTROLLABILITY

1. Wrap Arm - Position & Temperature 2. Preheater Direct Drive

DOUBLEBACKER IMPROVEMENT

3. Steam Plate 4. Contact Roll 5. Glue Machine Direct Drive Touch Productivity Issue—Glue Unit Many glue units run with a rider roll or a guiding bar system. The rider roll with paper gap allows a precise glue application, but requires frequent Contact Roll

PRODUCTIVITY

C/ Orfeó Català 13-15 · 08440 Cardedeu (Barcelona) telf: +34 93 846 01 06 · comercial@al-gar.com WWW.AL-GAR.COM

DOUBLEBACKER IMPROVEMENT

calibrations and settings. Bar systems avoid this, but compensate this with the risk of exces- sive glue application. The system contains many wearing parts. Solution The contact roll combines the ad antage of both systems and ensures minimum contact between board and applicator roll. The system uses small pneumatic cylinders in order to achieve a “soft touch.”

6. Gap Control 7. Curved Plate 8. Roller Shoe Press When it comes to a short-term increas of web tension, spring loaded systems with shoes or airpressure activated system have problems in compensating these. The system is lifted for a short time. This may result in de-lamination and in the ‘double kiss’ effect. Solution For a defined and exact bonding point of the web fiv weight rollers will be installed usually over the first flat hotplate of the heating section. The rolls are mounted into a frame, which is actuated by means of two pneumatic cylinders. P oductivity Issu —Double Kiss Bonding

PRODUCTIVITY

PRODUCTIVITY

DOUBLEBACKER IMPROVEMENT

Roller Shoe

DOUBLEBACKER IMPROVEMENT

9. Thin Wall Hot Plates 10. Pressure System Benefits —Exact glue application due to defined contact of applicator roll to web. Web is in contact to less flute tips compared to bar systems. • High precision glue application • Less moisture applied to web —No wear of shoes and springs —No adjustment of shoes or paper gap —Uniform glue application over entire working width for all flutes by use of pneumatic cylinders instead of springs — Less contamination by paper dust and glue remains —No jam of board because of web breaks caused by splice joints going through 630-784-0800 Benefits —Rollers secure exact defined first point of contact of liner and single-faced board - No double kiss —Frame design avoids unintended lifting of roller shoe (compared to spring or air loaded systems) - No double kiss —Pressure can be increased or released for special grades or products 490 Tower Blvd., Carol Stream, IL Contact Chicago Electric to GET IT RIGHT 630-784-0800 info@chicagoelectric.com chicagoelectric.com Solution The ProPress system ensures an optimum heat transfer to the board. It offers a wide range of set- tings. The loadi g pressure can be varied, the number of shoes can be lifted in accordance t the line speed. The outer shoes can be lifted in accordance to the paper width. The shoe bars will be delivered pre-assembled for a short installation time. —Liftable for easy paper infeed and for cleaning of the machine —Position adjustable in paper direction to avoid grooves in hotplate Press Productivity Issue—Poor Heat Transfer Rollers are usually limiting the heat transfer, since they often have contact mainly on the edges of the plates due to wear or bent plates. They also cause often loss of caliper and bearing need to be replaced frequently. Airpressure actuated systems can only supply a limited pressure and have com- pared to shoe systems a closed surface. Pressure Shoe

Plate vity Issue—Poor Heat Control l hotplates are slow to react to pressure due to high steam volume and massive y also have high heat radiation and heat profile. Worn plates can damage crease edge crush.

Thin-Wall Hot Plates

t by peripheral drilled hot plates. anufactured out of special wear and nt steel, through which a continuous is drilled, with one inlet and one outlet. ecured by a massive steel frame.

CORR24usa.com

ance from steam to paper surface results in fast heat flow n higher plate surface temperature

Benefits

Submission Period Open For IoPP AmeriStar Awards Competition The submission period for the 2021 IoPP AmeriStar Pack- aging Awards competition is now open, according to the Institute of Packaging Professionals (IoPP), producer of the prestigious packaging design competition. Both pro- fessional package designers and packaging students are welcome to submit their most innovative packages for a chance to win a coveted AmeriStar Award. “Winning an AmeriStar Award will give you a boost to your career resume, industry-wide recognition for both you and your company, as well as a chance to receive interna- tional recognition by competing in the WorldStar Awards contest,” says Jane Chase, Executive Director, IoPP. “If you think you have what it takes, we encourage you to submit your most innovative and creative packaging designs for consideration.” Fees for 2021 AmeriStar Award entries are as follows:

Box Shipments ( U.S. Corrugated Product Shipments) Industry Shipments In Billions of Square Feet Month November 2020

Year

Actual

Percent Change Avg Week Percent Change

2020 2019

33.612 32.060

4.8

8.845 8.437

4.8

Industry Total

Year-to Date

November 2020

Year

Actual

Percent Change Avg Week Percent Change

2020 2019

371.553 362.151

2.6

8.008 7.839

2.2

Industry Total

Containerboard Consumption (Thousands of Tons)

Year

Month

Percent Change Year-to-Date Percent Change

2020 2019

2.6756 2.5847

3.5

30.3291 29.7345

2.0

Container Board Inventory - Corrugator Plants (Thousands of Tons)

Corrugator Plants Only

Date

Percent Change Weeks of Supply

Percent Change

Nov. Oct.

1.7912 1.8156

-1.3

2.5 2.6

-3.8

• $499 per entry: through Jan. 31, 2021 • $599 per entry: Feb. 1–March 31, 2021 • $699 per entry: April 1–April 30, 2021

Shipping Days

Year

Month

Year-to-Date

Students can submit their packages for a 2021 Ameri- Star Award for FREE. The deadline is April 30, 2021. More information about last year’s AmeriStar Award winners is available online. To learn more about this year’s submis- sions, or to submit, visit iopp.org/AmeriStar.

2020 2019

19 19

232 231

SOURCE: Fibre Box Association

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February 1, 2021

Recyclable Wax Alternatives BY MARY DRAIN

ter and Water Vapor that identifies wax alternatives that have been tested and proven, certified recyclable for mills to readily process. The development of recyclable alternatives has in- creased the amount of corrugated packaging that can be recycled. In 2019, the corrugated industry shipped 19.1 bil- lion square feet of boxes using recyclable wax alternative coatings. Progress has been made in replacing wax im- pregnated and curtain-coated boxes with recyclably treat- ed corrugated boxes. Fifty-seven recyclable wax alterna- tives have passed certification testing for repulpability and recyclability and have been registered with FBA. The synergy of our industry’s continued focus on en- vironmental-performance improvement and retailers’ rec- ognition of the marketing and sustainability opportunities of which using wax alternatives is an example, has made minimal non-recyclability of corrugated products an attain- able goal. The wax-alternative recyclability standard has served the industry well for the past 15 years, but FBA is looking into ways to adapt it to modern packaging needs. This is where you come in. If your company manufac- tures boxes with wax alternatives or if you still use wax coatings, we need your help. Any feedback you can pro- vide on updating the standard to ensure progress con- tinues in the elimination of non-recyclable boxes is much appreciated. Mary Drain is the Director of Technical Services at Fibre Box Association (FBA). Reach her at mdrain@fibrebox.org.

For the corrugated packaging industry, every day is cor- rugated recycles day. It’s true - recycling boxes is a key

element in our business model, with over 90 percent of box production recovered and the average box con- taining 50 percent recycled content. Are there boxes that can’t be re- cycled? Yes, a small amount, BUT the industry continues work to ensure that only boxes with specific condi-

Mary Drain

tions – such as HazMats – enter the landfill in the future. The corrugated industry has traditionally used wax as a moisture barrier to preserve the strength of a corrugated container holding wet or iced products such as fresh fruits and vegetables, meat, poultry and seafood. Wax coatings cannot be easily recycled for the same reason they’re used - because they do not dissolve in water. To develop recyclable alternatives, the corrugated in- dustry worked for a decade in partnership with suppliers and containerboard mills who use old corrugated contain- ers (OCC) as feedstock. In 2005, Fibre Box Association (FBA) published a recyclability standard, Voluntary Stan- dard for Repulping and Recycling Corrugated Fiberboard Treated to Improve Its Performance in the Presence of Wa-

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February 1, 2021

THE NEW RD115/135S

The NEW KOLBUS Hycorr RD115/135S Flexo Rotary Die Cutter represents years of investment by the KOLBUS engineering team in Rahden, Germany and the Hycorr technical team in Kalamazoo, Michigan. This cooperation, combined with the input from our customers, has resulted in the ultimate blend of quality, performance, and value. Designed with all corrugated markets in mind, the RD115/135S is well equipped for high throughput, quick make-ready, and high graphics print production. With a complement of new features and benefits to accompany.

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DS Smith Partners With Wakefield Biochar To Use Mill Waste As Soil Replenishment Farmers and agriculture markets stand to get tons of soil additives con- verted from wood waste once headed to landfills, thanks to a partnership between sustainable packaging leader DS Smith and premium soil pro- ducer Wakefield Biochar. Under recently announced plans, Wakefield Biochar will look to turn waste produced by DS Smith’s Riceboro, Georgia, paper mill into en-

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hanced, sustainable soil inputs for soil conditioning and remediation. With the paper industry see- ing record demand for packaging products because of the pandem- ic-fueled increase in e-commerce and shipping, paper mills are pro- ducing more wood ash, also called biochar, a high-carbon and mineral rich by-product of the paper mak- ing process. “The wood fibers used in the paper-making process are renew- able by nature, and our sustain- ability strategy demands that we carefully manage our forests and

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ensure that little fiber is wasted in our production process,” said DS Smith’s Giancarlo Maroto, Managing Director, Paper, Forestry and Recycling, North America. “Working with Wakefield to convert our excess wood ash for growers as a way of rejuvinating their soil is an ideal solution for DS Smith, because the raw materials harvested from our forests are recycled back to the land in a circular model.” Wood ash is a by-product of the thermal process that powers a paper mill. When converted to nutrient-rich biochar by Wakefield, it will contain many elements that trees need for growth, such as calcium, potassium, magnesium and iron. Since most of these elements are extracted from the soil and atmosphere during a tree’s growth, they are common in the envi- ronment and essential in production of crops and forests. About three million tons of wood ash are produced annually in the U.S. While about 80 percent of all material is applied to land in the Northeast, around 10 percent is applied in the Southeast, with the majority being used as landfill cover. “The major constraints to mass distribution and application of biochar to farmers are transportation costs, fertilizer analysis and logistics,” said Wakefield Biochar President Tom Marrero. “Paper mills are producing wood waste at high volumes, and seeing ever-increasing disposal costs. With our partnership, we will handle the testing, licensing, transportation and sale of the biochar once it leaves their facility. Wakefield Biochar is here to provide sustainable and environmentally impactful alternatives for DS Smith’s wood ash.” DS Smith has diverted more than 150 tons of wood ash to Wakefield Biochar, and hundreds more tons are expected to be diverted in 2021. The average farmer will spread about two tons of biochar per acre to boost soil health. Wakefield’s proprietary process invloves transporting the wood ash to a central faclity nearby, where it’s analyzed and augmented with additional nutrients as needed and converted into its “Better Soil. Better World” line of biochar products. Visit wakefieldbiochar.com .

  

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February 1, 2021

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P+PB Marketing Campaign Amplifies Essential Products

packaging industry, up seven points over the five-year av- erage. 84 percent view paper-based product packaging as an essential part of everyday life, up 14 points over the five-year average. 77 percent think more highly of compa- nies that package their products in paper-based packag- ing, a 14 percent increase over the five-year average, and a 33 percent increase since the start of the campaign in 2015. “At a time when the world quickly adapted to staying home and social distancing, online shopping and local food and grocery deliveries offered much needed solu- tions. Our data shows that consumers prefer paper-based packaging now more than ever. It’s safe, reliable and has brought the world to our doorsteps,” Mary Anne Hansan, P+PB president said. “In the past, people couldn’t wait to see what was inside of the package, but it seems this year they report appreciating what’s on the outside – the hum- ble, easily recyclable box.”

In a year like no other, consumers experienced a transition to online shopping, learning, and working, but those aware of the Paper & Packaging – How Life Unfolds campaign reported double-digit boosts in positive attitudes and per- ceptions of essential, sustainable paper and packaging products. New data from Isobar, a renowned market re- search company, revealed that consumers aware of the campaign prefer paper-based product packaging nearly 2 to 1 over plastic; and, 33 percent, or one in three, avoid plastic product packaging if they can. The Attitude and Usage Tracking (A&U), conducted by Isobar in November 2020, measures the results of the Pa- per and Packaging Board’s (P+PB) campaign and shows that 86 percent trust the products made by the paper and

Isobar’s 2019 Segmentation study for P+PB showed that 84 percent of consumers expressed concern over the environment; however, natural, paper-based materials offer a recognized antidote, with A&U data show- ing that 86 percent report corrugated boxes are easy to recycle and 87.3 percent agree- ing that recycling paper-based products is still worthwhile. The campaign continues to generate awareness for paper and packaging, gener- ating more than 132M video views. Relevant content on www.howlifeunfolds.com attract- ed 2.8M visits and downloads from the web- site were up 116%. Visit www.howlifeunfolds. com for more information about the findings. AICC Adds Online Course: Corrugator Roll Audit AICC, The Independent Packaging Associa- tion, has released a new free online course for members, Corrugator Roll Audit. Chris Engels, Production Manager of AICC member Tiruna, demonstrates the proce- dures for proper measurement and mainte- nance of corrugator rolls to ensure consistent production and longer roll life. An audit is in- cluded for download. As with all AICC Pack- aging School courses, Corrugator Roll Audit includes quizzes to ensure comprehension. The catalog of free online packaging courses is now over 80, with nearly 20 trans- lated into Spanish. More courses are added each month. Additional information about AICC online education can be found at www.AICCbox. org/PackagingSchool .

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February 1, 2021

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Retooling For Millennials (CONT’D FROM PAGE 1 )

mittee of employees to talk about the entire operational progression from the entrance of the customer to fol- low-up after the sale,” says Richard Avdoian, an employee development consultant in Metropolitan St. Louis ( richar- davdoian.com ). “The committee can address questions such as, ‘How can the business increase the quality of its products?’ and ‘How can it improve interdepartmental re- lations?’” If this sounds like a bottoms-up approach to business management, that’s because it is. “Millennials want some- body to listen to them,” says Randy Goruk, President of The Randall Wade Group, Scottsdale, Arizona ( leader- sedge360.com ). “They have ideas and opinions. They may come up with a technique for changing an installation process so it’s easier, faster, or safer. But they are going to need someone to give them permission. If the boss isn’t listening, they see it as a problem. They may leave for an- other company where they can share their ideas.”

tom line and the development of loyal customers? “While everybody wants to do meaningful work, it’s much more important to Millennials than to previous gen- erations,” says Jack Altschuler, President of Fully Alive Leadership, Northbrook, Illinois ( fullyaliveleadership. com ). He describes the Millennial mentality this way: “If all I’m doing is putting a screw in a widget on the assembly line, I’m not going to be motivated. In fact, I’m going to be out of here as soon as I can find something else.” Even more can be done: Consultants suggest involving the staff in decision-making. “Decisions are made every day in a manufacturing plant,” says Altschuler. “Involve the Millennials in the decision-making process. Rather than telling them what to do, ask them what they think.” Too, capitalize on the fact that Millennials grew up working in teams. “Consider establishing a rotating com-

As those comments suggest, employees can be excellent sources of ideas for im- provements in the manufacturing process. A monthly contest that awards a prize for the most profitable idea can go a long way to- ward feeding the Millennial’s need to make a real difference in the world. “It’s good to give Millennials the chance to innovate on any- thing that they think could be better, more ef- ficient, or more effective within the company,” says Dorsey. “It’s not even so important that you act on the ideas, as much as you asked people for their ideas and you considered them. They want the chance to be heard.” Societal Issues Millennials also need to know how their work activities contribute to the betterment of society by enhancing customers’ lives. Moreover, their employer should be a good corporate citizen, actively supporting causes through money and action. “Millennials want their employer to participate in such things as charity events, rallies, walkathons, and runs,” says Avdoian. Prospective employees will even use the Internet to assess an employer’s social com- mitment. “Millennials will check on places like Glassdoor where people share reports about companies where they work,” says Altschuler. “They will find out if a company does things like organizing blood drives or conducting volunteer work at retirement homes.” Finally, the workplace must reflect an appreciation for diversity: The staff makeup should reflect the racial mix of the local com- munity. “Millennials’ assumptions about diver- sity are quite different from, say, Boomers,” says Altschuler. “Part of the reason you see

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Retooling For Millennials (CONT’D FROM PAGE 16)

Successful employers communicate a personal interest in Millennials’ future. “Take the guesswork out of advance- ment,” suggests Lauren Star, a business consultant based in Bedford, New Hampshire ( lauranstar.com ). “Create a career path for Millennials where training is offered, coach- ing is provided by skilled individuals, and transparency is intact.” Depending on the proclivities of each employee, the pathway can include expansion of job duties, the intro- duction of management levels, and even progression into leadership positions. Feedback is the flip side of professional develop- ment. And Millennials concerned about job stability and advancement need to know how they’re doing more fre- quently than older workers. “Millennials need interactions at least once a week from their direct boss, or supervisor, in order to feel that they’re doing a good job and their po- sition is secure,” says Dorsey. “It could be a text message, a Zoom session, or an in-person discussion.” Saying the wrong thing can set back an employee, in ways that are not favorable to performance. “Make sure that whoever’s providing feedback has been trained on how to do it well,” says Goruk. “There are ways to inspire, empower, and engage people with your feedback. And there are ways to be destructive.” As the above comments suggest, Millennials tend to look beyond the walls of the shop when they plan their lives. “Unlike previous generations, Millennials don’t iden-

so many young white faces at Black Lives Matter rallies is because they see people who are different from them as really pretty much like them. That’s a tectonic shift.” Professional Development Professional development is more important for Mil- lennials than for previous generations. “Millennials need opportunities for learning on the job,” says Dorsey. “They feel that they have to keep developing their skills in order to have more security in their careers.” There’s a special reason for the long-range view of this age group: Their experience with the nation’s economy. “Millennials feel like they’ve been book-ended with signifi- cant negative events,” says Dorsey. “On the front end was the great recession, which led to unemployment and wage stagnation. On the back end is the Covid-19 pandemic, which has led to job losses and a slowdown in career pro- gression. That’s not only because of restricted job oppor- tunities, but also because the generations preceding them are staying longer in the workforce.” Given this background, Millennials realize they need to lay the groundwork for their future security—and they expect their employer to provide guidance. “Just training Millennials for the work they are doing currently is no lon- ger sufficient,” says Avdoian. “They expect employers to help them enhance their skills for positions they may take in the future.”

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Retooling For Millennials (CONT’D FROM PAGE 18)

A structured approach can work wonders. “I suggest scheduling regular meetings with employees to under- stand why they are staying with the company,” says Av- doian. Encourage Millennials to answer questions such as these: What aspects of the company or your job excite you?; What motivates you to succeed here?; What would make your job more satisfying?; Are you pleased with how we are recognizing and compensating employees?; Are you happy with your work-life balance?; What training would you benefit from?” The answers to such questions can help any employ- er better understand the Millennial mindset and create a workplace responsive to employee needs. “What gets measured gets done,” says Goruk. “Companies which systematize their feedback process will continually im- prove because they are measuring what they are doing. And when they determine they’re not doing as well as they could, they can make refinements that will help them achieve greater success in the future.” (For an assessment of your own workplace, take the quiz at the end of this article, “Are You Millennial-Ready?”) The end result of a properly reengineered business en- vironment will be a highly motivated workforce and a more robust bottom line. “Millennials and Gen Z are bringing tremendous value to the workplace,” says Dorsey. “Rather than seeing them only as young employees, see them as a generation that brings different strengths, perspectives,

tify who they are by their job,” says Avdoian. “They are looking for flexibility in their daily work schedule.” Some are juggling work and children while others are holding down more than one job. Because they have a variety of serious interests which they want to pursue, the usual 9 to 5 expectations may require modification. Manufacturers have a special challenge in meeting the Millennial’s desire for scheduling flexibility. “Manufactur- ing’s uniquely challenged because people have to phys- ically show up,” says Dorsey. “However, there is always something that can be done around the edges. Maybe it’s starting the workday an hour earlier on Friday so peo- ple can get off an hour earlier and feel like they’re get- ting more time with their families. Or maybe it’s bringing on some part-time people to give some hourly flexibility to the full-time employees.” Obtain Feedback This article has highlighted characteristics common to a Millennial-friendly workplace. Perception, of course, can differ from reality. While an employer may feel a workplace meets the needs of Millennials, they may have a different opinion. The good news is that they will offer constructive advice if asked. Indeed, the wise employer will recognize the desire for organizational involvement by Millennials and will reach out for feedback before the high performing ones depart for greener pastures.

CONTINUED ON PAGE 22

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Retooling For Millennials (CONT’D FROM PAGE 20)

and a desire to make a difference. We think it is a very exciting time for employers who choose to recognize this and act on it.” Are You Millennial-Ready? Does your work environment meet the core needs of Millennials? Find out by taking this quiz. For each question score 0 for “Never;” 4 for “Seldom;” 8 for “Often” and 10 for “Regularly.” Then total your score • Do you explain how your business improves custom- ers’ lives? • Is your business involved in community affairs? • Do you involve your employees in decision-making? • Do you show how employee actions contribute to the bottom line? • Does your workforce reflect the community’s diversity? • Do you provide professional development? • Do you provide regular performance assessments? • Do you encourage flexible work hours when possible? • Does your benefit mix reflect employee preferences? • Do you solicit employee feedback? What’s your score? Over 80: Congratulations! You have a Millennial-friendly workplace. Between 60 and 80: Time to retool your organization to better motivate your em- ployees. Below 60: You need to improve your Millennial IQ. Re-engineer your workplace by instituting suggestions in this article.

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SUPPLIER REPORTS 2021 (PART 1) BHS CORRUGATED Baltimore, Maryland: Greg Grdinich reports, “It goes with- out saying that 2020 was an unprecedented year for all

up. iCorr is one piece of our vision and plan for Box Plant 2025 and while an unprecedented event accelerated that realization, it ultimately showed the value that iCorr with its on-line monitoring, data collection, remote diagnostics and troubleshooting brings to our industry. “As we enter 2021, we will be expanding the Digital and Logistics install base in North America with the start-up of iShuttle and iLifter at multiple sites throughout the year. You can learn more about BHS Intralogistics and the family of BHS iMotion product offerings at www.bhs-world.com . “Keeping along the lines of ‘Digital,’ the BHS digital printer RSR® (Roll to printed sheet in real time) continues its path forward. To learn more about BHS iCorr, iMotion, RSR, contact your local sales representative and we can tailor a presentation on how one or all these products can assist you in achieving the Box Plant 2025. “All the challenges that 2020 presented did not stop us from machine installations. With multiple start-ups throughout the year, including but not limited to multiple 110-inch 1500 FPM Corrugators, 132-inch Corrugators, Dry Ends, Wet Ends, etc. And 2021 is planning to be no differ- ent. The BHS portfolio of equipment continues to develop to meet the needs of our customers. From working widths

of us. First and foremost, we would like to wish everyone good health and safety as we all navigate our ever-changing world. We enter 2021 with a positive outlook for BHS Corrugated, as well as our industry in general as its ‘essential’ status was re-emphasized during 2020. I

Greg Grdinich

also want to recognize all our employees for their efforts throughout the year ensuring that our customers were supported, installations on schedule and start-ups on time. “As we all experienced in 2020, our business had to make some quick shifts in order to adapt. Fortunately for BHS, we were prepared by our ongoing developments, BHS Digital & Logistics. With the world upended and travel restricted or in some cases not possible at all, the BHS portfolio of products under iCorr® were able to be utilized at a rapid pace to support our customers and employees worldwide. The use of iCorr and iCorr Assist Glasses al- lowed us to bring the technical expertise to site remotely; covering all areas from a service visit to a corrugator start-

CONTINUED ON PAGE 26

We’ve got our customers covered… …with our fiberglass backed, boltless, full double-wide blankets and an extensive inventory of corrugated parts needed by virtually every box plant in the country. The innovator of the original fiberglass-backed knuckle locking anvil cover, Stafford is the industry’s go-to source for everything corrugated. TM

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