Shangri-La Academy - Learner FAQ

How to clear cache and browsing history of learners’ devices

Some common scenario to clear cache:

Google Chrome: https://support.google.com/accounts/answer/3 2050?co=GENIE.Platform%3DDesktop&hl=en Mozilla Firefox: https://support.mozilla.org/en-US/kb/how- clear-firefox-cache Microsoft Edge: https://support.microsoft.com/en- gb/help/10607/microsoft-edge-view-delete- browser-history

- Unable to log in with new password

- Unable to pass assessment despite all the answers are correct

- Unable to display content

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