Items that can be shipped UPS usually take from one to three days to receive, depending on distance. Items too large for UPS will ship via common freight. This shipping method typically takes from one to five days to reach the destination. During the warranty period, RTT Powder application Booths will repair or replace, free of charge, any parts that RTT Powder application Booths has verified to be defective in materials or workmanship. If inspection of the equipment does not disclose any defect in workmanship of material, repairs will be made at a reasonable charge, which will include the costs of labor, materials and transportation. 1.3 B ack -c harges F or M aterIal a nd l aBor RTT Powder application Booths shall not be held responsible for any Back-Charges incurred for materials or labor without prior written consent. Should a problem arise, please notify RTT immediately. Once the issue is investigated, should costs be incurred, an amount shall be agreed on by both parties before-hand. Do NOT attempt modifications or repairs without prior consent as this may void further warranty repairs or credit. RTT will not accept back-charges associated with late delivery.
Please address warranty repairs to:
RTT Engineered Solutions 2975 Discovery Blvd. Rockwall, TX 75032 Attention: Customer Service
For all electrical and gas control service issues please direct to:
RTT Engineered Solutions 2975 Discovery Blvd. Rockwall, TX 75032 Attention: Controls Engineering Manager
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