Annual Report (2015-16)

Making a Difference in People’s Lives

My worker was truly amazing. I was able to come to trust her and the information she provided me with has helped me become more comfortable in my community and has helped me become a better mother-she has changed my life. Family Strengthening Program I cannot say enough about how thankful I am. The only reason I am not going to kill myself is because I talked to you . Fraser Health Crisis Line

Very helpful, informative, and flexible. Counsellor is awesome. She really cared and made a difference. Children & Youth for Domestic Peace There is no judgment here. No stigma, no hiding, no lying and making excuses to seem ‘normal’. We all accept each other and are supportive. Clubhouse Program Member I couldn’t imagine someone helping me, but you managed to.... thank you so much...I will definitely call back again if I need help. Fraser Health Crisis Line

Staff helped me find my voice again . Threshold Program

Worker did a great job connecting with the client and making them feel comfortable. Historically, the client was reluctant to accept services, so it was great to hear that the client was engaged with a much needed support.

I learned a lot of effective, positive parenting skills. I was also able to

discuss my concerns and issues and not feel like I was being judged. It was good to hear other parents concerns and know that I’m not alone . Nobody’s Perfect Parenting Program

Referring Social Worker– Quick Response Program

OCS is an accredited agency; this reflects and confirms our commitment to best practices, ethics and client services. It also reflects a commitment to quality assurance, quality improvement and continually adapting to meet community needs. Accreditation and Quality Assurance

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