Industry Skills and Workforce Development STEPHEN LONG Industry Skills and Workforce Manager
Progress on THA Workforce Plan – as at November 2016 As Paul Jubb alluded to in his article, the THA Workforce Plan was presented in June 2016. The Workforce Plan is being implemented, some of the recommendations were in play well before the plan was finalised. The THA is monitoring progress, identifying planned work, noting barriers and presenting ideas for the future and other issues. The THA has highlighted the value of SBA’s in all forums particularly within schools through Beacon and our Ambassador Program. The THA has a partnership agreement with Dept of Education (DoE). SBA’s were not heavily supported six months ago – THA recognition of their importance and inclusion within Industry Groups and the Workforce Plan now sees them being heavily promoted. A number of SBA’s have already been developed and we continue to engage DoE and Government about this issue, our biggest task is to develop a process to manage and create success in regional and isolated areas. Issues and Barriers • Distance remains an issue – we must push Government to address • More information out there to parents, students and teachers required, particularly in non-Beacon schools Ambassador Fleet Through Industry Groups and other contacts, a group of 25 ambassadors have agreed to participate. These are all young, successful industry participants and we have been using them to cover school visits, competitions and promotions. This is a very successful initiative. We continue to promote the use of ambassadors and try to utilise all ambassadors as equally as possible in schools, with other groups who are interested in the program, like MONA, and with industry and Government etc. What is planned School Based Apprenticeships and Traineeships (SBA’s) as key industry resource feed
• Keep ambassadors enthused – a key issue is management so that all Ambassadors are utilised and enjoying the program • Regionality – important to be able to cover the whole state easily with minimal travel; issues Information to Industry Nine Industry Groups were developed around Tasmania with all regions represented. Membership is fluid and there is no sign up requirement. Many topics were covered and guest speakers heard. We are reviewing the success of these groups and how our engagement can develop this process and create aspiration for others to be involved. We will be developing a series of opportunities that will get group(s) together with key speakers and information sessions to develop their skills and abilities Issues and Barriers • Continuing difficulty in venue attendance in some areas for Industry Groups • Industry forum framework to be developed and funding found Great Customer Experience program (GCE) The Program has been redeveloped to meet emerging needs as required – there are now 3 options for delivery, with a 4th being developed. Our level of Social Media analysis has been refined and enlarged – focuses on customer and venue engagement. It’s a more detailed model with better information about venues. This is a Key Plank for venue analysis. 211 venues are in an engagement phase at different levels with over 2,000 venues in database ready to be assessed for suitability. The plan is to complete current 211 and complete another 500 engagements in 2017. Skills Tas and State Growth offered out a GCE based Skill Sets tender in September 2016 to support the GCE – the tender was announced 9 November 2016 with three successful training organisations. the THA is fast developing a training model that will provide short, sharp training in a facilitated model that will be available at the venue at a time that suits the venue. The THA, during Program finalisation, is committed to offering
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