UoS-Director of Estates, Facilities and Commercial Services

C a n d i d a t e I n f o r m a t i o n B r o c h u r e

Director of Estates, Facilities and Commercial Services

C o n t e n t s

I n t r o d u c t i o n f r o m t h e V i c e - C h a n c e l l o r

Dear Candidate,

The University of Sussex is a remarkable institution. The distinctive ethos on which it was established more than 50 years ago is still very much at the heart of the University. The traditions of creativity, interdisciplinary, innovation and intellectual rigour – in both education and research – play an important part in who we are. Building on this and against a backdrop in which English universities will be facing a period of political and economic change, Sussex is forging ahead and creating a new destiny. We are in strong health. With a reputation forinspirational teaching, we are turning out graduates who are well-rounded global citizens – contributing to the worlds of business, sciences, the arts, academia, government and the third sector. The University is ranked in the top 10 in the UK for graduate employability, and in the top 25 in the THE Most International Universities in the World. The importance of our professional services staff to our mission has never been higher and the effectiveness, efficiency and innovation delivered through their work is essential as together our University presses forward. We care about genuine equity among our academic and non-academic staff, and are determined to continue year by year to improve our operations in service of them and our students. We are also minded to explore the most innovative modern models for our operational organisation and services, introducing greater connectivity and partnership working wherever possible. This is an exciting time in the University’s history as we look to build on the past and redefine Sussex’s distinctiveness for the 21st century.

The role of Director of Estates, Facilities and Commercial Services offers a challenging opportunity for a senior professional to lead a broad portfolio of services encompassing real estate development and management, facilities management and campus and commercial services. This large and diverse remit gives the Director the opportunity to play a crucial role in the realisation of the University’s ambitious Sussex 2025 Strategy and our vision for Sussex to benefit from the leading integrated professional services provision in the UK higher-education sector. I hope you will join us in playing a part in shaping the future of a thriving university, with strong values that we believe make Sussex a very special place.

Introduction from the Vice-Chancellor

About Sussex

The Sussex campus

The role of Director of Estates, Facilities and Commercial Services

Working at the University of Sussex

Brighton and the local area

The appointment process and how to apply

P R O F E S S O R A D A M T I C K E L L V I C E - C H A N C E L L O R

A b o u t t h e U n i v e r s i t y o f S u s s e x

A b o u t t h e U n i v e r s i t y o f S u s s e x

Our lecturers deliver programmes of study that inspire students to develop the skills that make their education count, and that give them the confidence to make their mark in their chosen field. Our staff conduct original research to explore the great questions of our age. Their findings impact policy and practice for businesses, NGOs and governments, ensuring that Sussex students are also at the forefront of knowledge in their subject. Creative thinking, pedagogic diversity, intellectual challenge and interdisciplinarity have always been fundamental to a Sussex education. The University’s goal is to deliver teaching and learning programmes that are informed by current research, are attractive to students from all socioeconomic and cultural backgrounds, and which deliver skills for life. The University is committed to widening access for students from lower-income families, and awards a high number of scholarships

Excellence, through a commitment to delivering the highest standards of research, scholarship, teaching and learning, in order to provide a dynamic and stimulating environment for students and staff, and to maximise their social and economic contribution to societies. Interdisciplinarity, through tackling multidimensional problems, while maintaining a strong, broadly based set of disciplines across the arts and humanities, social sciences, sciences and medicine engagement, by actively seeking an external and international approach to all our activities. Challenge, in which all members of the Sussex community are prepared to explore creatively the status quo and alternatives, within the context of excellence and professionalism, and to seek to make positive change in society. Partnership, by developing sustained relationships that bring together complementary skills and resources to create mutual benefit and to deliver impact that cannot be achieved by either partner alone.

Professionalism, by upholding freedom of academic enquiry,

undertaking activities in a responsible manner using robust, transparent processes and maintaining professional standards in the conduct

Since our foundation in 1961, Sussex has valued – and encourages – a pioneering spirit. We’ve pushed for change, and demanded more, creating a better future for individuals and communities all over the world.

of all academic and support activities.

Equality, diversity and inclusion, by making appointments and developing entry routes to the University based on educational merit, and valuing the strengths derived from contributions to our mission by people from different backgrounds, traditions, cultures and perspectives. Service, in which members of the Sussex community seek to use their skills and talents to contribute to local, national and international communities and organisations. Our Sussex 2025 vision reimagines the pioneering spirit of the original purpose of our University but does so for new times and a new generation. Discover our vision at https://www.sussex. ac.uk/strategy/

and other types of financial support.

In pursuing our mission, we celebrate the values of:

T h e S u s s e x c a m p u s

T h e S u s s e x c a m p u s

Sussex has one of the most beautiful campus locations in Britain.

The University has developed a programme of investment to modernise and improve our campus so that we can provide the best facilities for our students, researchers, and academic and professional staff, as well as the local community. At the heart of our programme of building and regeneration work is a sensitively thought-through plan to enhance the unique setting of our campus within the South Downs, whilst preserving the character of the distinct architecture.

Our campus development programme includes new modern, affordable student accommodation, social and work spaces, academic and research buildings, and investment in sports and leisure facilities.

Take a virtual campus tour at www.sussex. ac.uk/aboutus/campus

Situated on the edge of the South Downs National Park and just 9 minutes from Brighton & Hove, the campus combines award-winning architecture with green open spaces. Designed by Sir Basil Spence, the buildings that make up the heart of the campus were given listed-building status in 1993. Falmer House is one of only two post-war educational buildings in the UK to be Grade I listed in recognition of its exceptional interest.

T h e r o l e

The role as Director of Estates, Facilities and Commercial Services (“the Director”) offers a challenging opportunity for a senior professional with extensive experience in real estate acquisition and development, facilities management (hard and soft) and the management of commercial services (e.g. catering). They will also be responsible for managing a mixed portfolio of in-house and out-sourced services ensuring high-quality service delivery at optimal cost. The Director will manage the full estates portfolio (c.£200 million) as the University implements its ambitious Sussex 2025 Strategy (www.sussex.ac.uk/strategy/) which includes significant investment in the estate and infrastructure, with the needs of our students at its heart. Working closely to integrate the Estates Strategy with the commensurate People and IT streams this is a senior leadership role which will be a member of the University Leadership Team and the Professional Services Leadership Team. • Management of all estates development including build, acquisition, redevelopment and divestment. • Provision of first-class hard and soft facilities management using a mixed portfolio of in-house and out-sourced arrangements. • Management and oversight of projects including acquisition, building, hard and soft FM service development, maintenance and commercial services development (including service procurement, contract letting and review). • Management of key partnerships (e.g. Interserve) and relationships (e.g. local authority). • Management of commercial suppliers and contracts ensuring high quality service provision at optimal cost within procurement and contract management policies. K E Y R E S P O N S I B I L I T I E S

• Ongoing review of all service provision in an agile way to respond to pressures and fit arrangements to meet needs and manage risk (i.e. reviewing in-house/out sourcing on a rolling basis). • Development and implementation of the Estates, Facilities and Commercial Services Strategy to delivery the objectives and to ensure complete synergy with other key streams (e.g. IT, HR, Student Experience). • Management of all technical services, acting as line manager to the Chief Technical Officer. • Management of the Estates and Facilities aspects of Health and Safety. • Ensure the work of the team supports an exceptional experience for every student through partnership with the University of Sussex Students Union and the student body. • Understanding and close partnership working with the academic community to ensure a high-quality research environment including the management and development of highly specialised research facilities. • Leadership of the Estates, Facilities and Commercial Services team including management and staff development, customer excellence accreditation and the shaping of the operating model to be agile, responsive and commercially focused whilst ensuring alignment with the Sussex Values as outlined in the Sussex 2025 Strategy. • Active engagement as a Sussex Senior Leader, working collaboratively and constructively with other Professional Services divisions and the academic and student communities. • Membership and contribution to the University Leadership Team and Professional Services Leadership Team and other committees and working groups as required. • Any other duties as reasonably instructed by the Chief Operating Officer.

The role of Director of Estates, Facilities and Commercial Services

T h e r o l e

P E R S O N S P E C I F I C A T I O N

• Senior experience leading estate, facilities and commercial services in a complex environment.

• High-level commercial acumen.

• Ability to work strategically and engage in detail as needed, with a proven record of translating strategy into operational excellence.

• Committed team player.

• Appropriate senior technical qualifications (engineering/architecture/FM management/ building). • High-level programme and project management experience, with project management qualification desirable. • Excellent management and leadership skills preferably with a suitable qualification (e.g. MBA/IoM accreditation).

• Commitment to working in a values-driven organisation.

• Excellent written and verbal communication skills.

• Excellent partnership and stakeholder management skills.

Wo r k i n g a t S u s s e x

Wo r k i n g a t S u s s e x

C H I L D C A R E

S U S S E X C E N T R E F O R L A N G U A G E S T U D I E S

There is a nursery on campus for children aged three months to five years, operated by The Cooperative Childcare. It is open daily from7.30am–6.30pm.

The Sussex Centre for Language Studies provides a range of courses throughout the calendar year in English Language and Modern Languages that are open to staff as well as students. You can also use the Language Learning Centre to study over 50 world languages.

L I B R A R Y

There are a range of staff benefits at Sussex, including generous annual leave entitlement and pension schemes, access to world-class resources, discounted gym and sports memberships, interest-free season ticket loan and staff activities throughout the year.

Library facilities are available to all members of staff. The Library is open around the clock during term time. The Library’s special collections, now housed at The Keep, include the papers of Rudyard Kipling, the New Statesman Archive, Virginia Woolf’s Monks House Papers, many of Lord Richard Attenborough’s scripts and papers, and the Mass Observation Archive.

C A T E R I N G A N D C O N F E R E N C E S

Sussexfood offers extensive catering facilities in Bramber House as well as cafés across campus. There are also conference and hospitality services. You can also use the Students’ Union bars and shop.

R E T A I L

S U S S E X L E C T U R E S

There is a supermarket and post office, the Students’ Union shop, a pharmacy and a bank on campus. In term time, there is also a weekly outdoor market.

All staff are welcome to attend professorial lectures by Sussex academics and other talks by visiting lecturers and speakers.

S P O R T

A T T E N B O R O U G H C E N T R E F O R T H E C R E A T I V E A R T S

Sports facilities include sports halls, fitness rooms, a dance studio, squash courts and outdoor pitches. There is an extensive drop-in group exercise and courses programme including yoga, dance, Pilates, trapeze, circuit training and aerobics. Sussexsport holds an annual boundary walk and boundary run for staff and students around the Sussex campus. It also offers children’s birthday and sports parties from age two upwards and a full programme of sports camps and activities in the school holidays for children aged five–16 years.

The Attenborough Centre is a state-of-the-art performance and display space that reopened in 2016 after extensive refurbishment. The Attenborough Centre has a growing programme of performances and events and is a Brighton Festival venue.

T E A C H I N G A N D L E A R N I N G

The University of Sussex has more than 18,500 students, of whom 4,500 are postgraduates.

B r i g h t o n a n d t h e l o c a l a r e a

T H E U N I V E R S I T Y ’ S L O C A T I O N

B R I G H T O N A N D T H E W I D E R R E G I O N

The University campus is located at Falmer, on the outskirts of Brighton & Hove, and is just 55 miles (90 km) from London. Frequent trains from central London take as little as 50 minutes to Brighton & Hove, with a quick nine-minute connection to Falmer to reach campus. London Gatwick airport is only 30 minutes from Brighton, and London Heathrow is just over an hour’s drive away.

The city of Brighton & Hove has much to offer students, and also offers a quality of life for young families that is hard to match. As well as a fabulous variety of shops, restaurants and pubs, the city also has a range of good schools and a very relaxed and tolerant atmosphere. Brighton has a truly diverse cultural scene with a wealth of theatres, cinemas and galleries. From pre-West End premieres at the Theatre Royal to the variety of experimental fringe productions staged throughout the year, and with the famous Brighton Festival every May, there is plenty on offer. The historic market town of Lewes is also close to campus, and many members of staff choose to live there because of its wide choice of housing and excellent schools.

Brighton and the local area

T h e a p p o i n t m e n t p r o c e s s a n d h o w t o a p p l y

The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisors Ben Duffill (ben.duffill@mrgpeople.co.uk) and Michael Hewlett (michael.hewlett@mrgpeople.co.uk) of MRG on 0203 962 9900. Applications should consist of a comprehensive CV (of not more than four pages) and a covering letter (of not more than two pages). Applications should be sent to ben.duffill@mrgpeople.co.uk

E Q U A L I T Y A N D D I V E R S I T Y

The University values diversity and welcomes applications from all sections of society. It is committed to promoting equality and diversity, providing an inclusive and supportive environment for all. The University aims to ensure that job applicants and members of staff are treated solely on the basis of abilities and potential, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, trade union membership or non-membership, socioeconomic background or any other inappropriate distinction. In order to ensure the effectiveness of this policy, it is necessary to collect information from all applicants on factors which relate to equal opportunity in employment and applicants are therefore asked to submit a completed version of the enclosed form alongside their CV and letter of application. The information so provided will be handled in strictest confidence and will only be used for statistical monitoring purposes.

The closing date for applications is 30 June 2019.

MRG will undertake preliminary interviews with selected candidates during the weeks commencing 8 July and 15 July 2019. Final interviews including campus tours and stakeholder meetings will take place at the University over 30 and 31 July.

T E R M S O F A P P O I N T M E N T

The appointment will be subject to: - Confirmation of the right to work within the UK - Higher level qualifications - Satisfactory health clearance and satisfactory references.

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