your premiums. You will be more effective if you discuss this with your agent in person. Inform your agent that:
You have a formal training program for all employees.
That there is a limited range of work your employees perform. You do not provide every service associated with house cleaning.
You have a formal safety program.
You evaluate the customer’s home during the in-home estimate before agreeing to provide service. Be sure to include “finished products and services” or “completed operations” coverage. This is coverage that protects you in case a customer is injured in their home or incurs damage as a result of something that is associated with the actions of your HSPs. An annual audit is conducted to verify actual payroll figures and adjustments are made for under- or over-payment of premiums. These audits are usually done by mail, but may be done by a pre-scheduled personal visit by an insurance company auditor. Umbrella Insurance: You shall maintain a commercial umbrella liability insurance policy with a limit of at least $1,000,000 per occurrence and aggregate shall list the commercial general liability, automobile liability and workers’ compensation/employers’ liability policies as scheduled underlying policies. Automobile Insurance You shall maintain insurance with a combined single limit, CSL, of $1,000,000 for bodily injury and property damage for all owned or leased vehicles and include a hired and non-owned endorsement. Additionally, uninsured motorist and under-insured motorist coverage will be equal to the CSL. The insurance coverage must not have a deductible or self-insured retention greater than $5,000. There are several favorable factors that will help to lower your premiums. Make your agent aware that:
You hire mature people who take their job seriously and are responsible.
The majority of your employees are women who statistically are proven to be better drivers.
There is an assigned driver for each car - not just any employee can drive any car.
There is an employment agreement that explains the responsibilities of the employee while in possession of the car and a violation jeopardizes their job.
You (the business owner) inspect cars weekly - when HSPs don’t expect it.
You have a maintenance program on all cars.
You have safety restrictions - no one else drives the car (no husbands, boyfriends, etc.).
MOLLY MAID Right Start Manual Copyright 2015, Molly Maid, Inc.
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