The Children's Trust - Estates Customer Services Manager

FURTHER INFORMATION

Our current situation Similar to many healthcare organisations, the Trust is working through turmoil and uncertainty and has been dealing with multiple challenges. These have included: • The Covid pandemic, which had an impact for an extended period due to the complex clinical needs of the many of the vulnerable children in the Trust’s care. • Challenges with recruitment and retention of nursing and care staff, resulting in closed beds, which has impacted on income. At the same time, the Trust is experiencing increased people costs and inflation is impacting on other cost categories. To address these challenges we have instigated an 18-month recovery plan and Phase 1 is in progress. This includes a restructuring of the overall workforce which has led to a c15% reduction in the headcount, restruc- turing of the service delivery model, re-financing, which has included a loan from Charity Bank, reviewing pricing and negotiating with funders, reducing cost and cutting back on operational and capital expenditure. Despite these challenges recent CQC and Ofsted inspections and monitoring visits continue to be extremely positive and the outcomes delivered for children and young people are extraordinary. The standards and quality of care and support remain exceptionally high.

Safeguarding The Children’s Trust is committed to safeguarding and promoting the welfare of children and young people. To achieve our commitment, we will ensure continuous devel- opment and improvement of robust safeguarding process- es and procedures that promote a culture of safeguarding amongst our workforce.

Our Promises Our Promises capture our strengths and aspira- tions. They guide the way we act, interact, and come together to achieve our goals. The journey we took to reach our Promises has been an im- portant one. A highly collaborative and iterative process that has seen each word shaped by our people – our volunteers, employees, partners, trustees, and suppliers. Perhaps most importantly, our children, young people, and their families are at the core of this process. This journey has given us a critical opportunity to give children and young people a voice. As a result, our Promises have been genu- inely enriched by them. That’s because how we work and carry out our role is as important as what we do, and that’s why as part of The Children’s Trust, we all need to live by our five Promises.

The Children’s Trust has policies on safer recruitment, ex-offenders’ recruitment and criminal record checks.

Equality and Diversity At The Children’s Trust we recognise how important it is to have leadership that reflects the children, young people and families that we support. We also recognise that staff, comprised of a range of skills, backgrounds and experienc- es will help us to better understand the needs of those we support, and how we can best represent their interests. We, therefore, particularly welcome applications from peo- ple with disabilities, individuals from diverse ethnic back- grounds and those from other under-represented groups. The Children’s Trust is committed to achieving equity, diversity and inclusion (EDI) across all levels of the organi- sation. Click here for further information.

Made with FlippingBook Online newsletter maker