ECOC2021_Virtual_Visitor Guide

ECOC VIRTUAL CATCH UP 2021

FAQ’s I cannot log in – my passcode is not recognised Please check you have registered with a unique email address and no-one else is registered with the same email address. Alternatively, you can register again and you will receive a new passcode via email. Please note the system takes a few minutes to sync so please wait up to 5 minutes before attempting to access the virtual event. If you still have issues accessing the virtual catch up please email the team on support@nexusmediaevents.com When will the virtual event go live? The online exhibition will be live to attendees from 1 st November, but you will be able to log in a little earlier to set your meeting availability. How can I arrange meetings? The schedule section of the event platform will open from 26 th October and will enable visitors to set their meeting availability and allow you to search for exhibitor contacts to request meetings which can be scheduled for 1 st , 2 nd or 3 rd November. Please note, the live chat and video meeting options will not be operational until Monday 1 st November.

The full event platform will open from Monday 1 st November at 12:00 (CET).

What are the opening times of the event and how long will the event last? The virtual event will run open to visitors 12:00 (CET) on 1 st November through to 18:00 (CET) on 3 rd November and will be run in CET (Central European Time Zone). The exhibition and video content will only be available during the event dates. As the event is international and virtual, the online event will be open 24 hours a day, however this doesn’t mean you need to be online 24/7. Attendees will be able to choose from meeting times that exhibitors specify and can leave a message if there are no staff available. We have structured the timetable to try and suit most time zones, and these sessions will run in CET. The timetable can be viewed online and forms the central basis of our timetable.

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