PERSON SPECIFICATION
EDUCATION / PROFESSIONAL QUALIFICATION Essential: A degree or HND in one of the following subjects or similar: • business/management; • hotel and catering management; • sales and marketing; • travel and tourism. Desirable: • Certificate from / Membership of the Institute of Hospitality.
Competency Requirements
Essential
Desirable
Adapting to Change
C
Commercial Awareness
D
Creativity & Innovation
C
D
Customer Focus
D
Interpersonal Understanding
C
D
Leadership
D
Managing Resources
D
Organisational Commitment
C
D
Performance Management
D
Proactivity & Planning
D
Problem Solving and Decision Making
D
Resilience
D
Striving for Excellence
D
Self-development and commitment to learning
C
D
Striving for Excellence
D
Working with Others D Competencies are scored on an A-D scale, with D representing the highest demonstration of the competency. For further information on each of the competencies and relevant levels, please email us at ulrecruit@london.ac.uk.
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