Spotlight on delivery in defence: Transforming HR processes
The Challenge With a complex landscape of autonomy, local systems, and processes that had been embedded for decades, the organisation was addressing multiple challenges. These ranged from gaining buy in from business units into a single HR operating model and processes, with an alignment in culture and behaviour, through to deploying technology across multiple sites, whilst managing an extensive set of business unit IT systems to work with SAP SuccessFactors. localised processes and a range of systems. Through the design and introduction of a new operating model, combined with cloud-based SAP SuccessFactors, the organisation aimed to deliver its long-standing ambition to standardise and transform HR. The organisation also faced the challenge of replacing its payroll system, which supported the payroll team with the payment of over 38,000 employees. This FTSE 100 organisation comprised a set of autonomous and diverse business units, which spanned heavy manufacturing, asset maintenance, professional services, head office and internal shared services. Each had its own HR function,
“I think the impact that I’ve seen in terms of the people I’ve worked with is, we now seem to hit the timescales, and we seem to hit the promises that we’re making. That’s clearly not all Project One, but having them as part of the
team, they help drive for that.” Transformation Director
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