Project One and Defence

Our Approach Project One was engaged to provide leadership in the areas of programme management, solution architecture, IT system interface management, business change and operational readiness. Our team worked with stakeholders across HR, head office, IM&T and all business units, whilst managing the third-party suppliers to deliver this programme. Project One's leadership of business change, helped to assess, plan, prepare and deliver appropriate change management in order to standardise the HR processes and to embed SAP SuccessFactors. This spanned 10 autonomous business units, each of which had its own HR processes and c38,000 users of the HR IT system. The approach Project One put in place for business and operational readiness was pivotal in landing a 'Go' decision across the organisation. The programme was delivered in three phases, with the first deploying SAP SuccessFactors modules for Learning and Performance Management and the second delivering a new HR operating model and Employee Central (the main HR functions of hiring and moving) and Compensation. The third phase focused on delivering a new Payroll system to supersede the long-standing system, which had a clear date beyond which the vendor would no longer provide support.

“A seamless experience for the end-user is credit to the good work carried out and the Project One team, under difficult circumstances.” CIO Global defence business

The Value Add and Outcomes This complex HR Transformation

impacted over 38,000 employees and saw a technology enabled shift towards a self-serve approach for employees The introduction of a standardised set of processes and ways of working across a set of diverse and autonomous businesses within the organisation With the support of Project One, the organisation delivered the largest SAP SuccessFactors deployment in Europe (at the time of implementation) alongside a new payroll system.

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real change • real difference

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