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OUR TOP LEARNER OF THE WEEK - SLMU

Week:

10 October 2019

17 October 2019

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Name & Surname: Kumarage Gayan Suranga Fernando Department: Security Position: SL - Lifeguard

•Global Hotel Security Orientation • Global Hotel Fire & Life Safety Orientation • Personal Data Protection • SFS Orientation • Information Security Awareness • Prevention of Discrimination in the Workplace • New Colleague Orientation • Code of Conduct and Ethics • Shangri-La Leadership Competency Framework • Handling MICE Enquiries • How to Conduct a Performance Conversation • Shangri-La Tea • WOW - Housekeeping • General Telephone Etiquette • Spa Sequence of Service • WeSell • Handling Agreements: part 1 & 2 • Group & Event proposal • Deep Tissue massage • Signature Asian Blend & Relaxing Aroma Massage • MICE: Effective Questioning

Hours Completed

Programs Completed

Score Achieved

100%

12 hours

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