OUR TOP LEARNERS IN SHANGRI-LA ACADEMY
SLAD & THAD
OUR TOP LEARNER OF THE WEEK - SLAD Week:
25 August 2019
2 September 2019
Name & Surname:
Suresh Johnson
Department:
Security
Position:
SA - Sports & Recreation (Life guard)
• New Colleague Orientation • Global Hotel FLS Orientation • Global Hotel Security • Prevention of Discrimination in the Workplace • Personal Data Protection • Information Security Awareness • SFS Orientation • Code of Conduct and Ethics • Shangri-La Tea
5 hours and 30 minutes
Programs Completed
Hours Completed
Score Achieved
100%
OUR TOP LEARNER’S – Suresh Johnson ’s STORY
How we became Top Learners
Don’t judge a book by the cover, explore so you will learn new things. Be curious and challenge yourself.
In the classroom we can ask questions, work as a team and mix fun with learning. In digital learning you can always come back to the course if you want to refresh your memory, because now days people don’t keep books with them always.
Why blended learning and its benefits for us as learners
Competitions to encourage colleagues to challenge themselves.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK - THAD Week:
25 August 2019
2 September 2019
Name & Surname: Amar Sapkota
Department:
Private Dining - Service
Position:
SL - F&B (Captain)
• New Colleague Orientation • Global Hotel FLS Orientation • Global Hotel Security • Prevention of Discrimination in the Workplace • Personal Data Protection • Information Security Awareness • SFS Orientation • Code of Conduct and Ethics • Shangri-La Tea
5 hours and 30 minutes
Programs Completed
Hours Completed
Score Achieved
100%
OUR TOP LEARNER’S – Amar Sapokta’s STORY
How we became Top Learners
Focus on what you learn so you can do better in your job.
Why blended learning and its benefits for us as learners
Blended learning approach is the key to successful learning.
More training activities and focus on the interest of the colleagues to enhance the learning.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK - THAD Week:
25 August 2019
2 September 2019
Name & Surname: Sabin Sapkota
Department:
Security
Position:
SA - Sports & Recreation (Life guard)
• New Colleague Orientation • Global Hotel FLS Orientation • Global Hotel Security • Prevention of Discrimination in the Workplace • Personal Data Protection • Information Security Awareness • SFS Orientation • Code of Conduct and Ethics • Shangri-La Tea
5 hours and 30 minutes
Programs Completed
Hours Completed
Score Achieved
100%
OUR TOP LEARNER’S – Sabin Sapkota’s STORY
How we became Top Learners
Give yourself at least one hour a day to develop yourself and learn new things
Why blended learning and its benefits for us as learners
Blended learning approach is good for self and exploratory learning.
Concentrate on yourself and how you can improve in your job and life with the new things that you can learn.
Our key tips to enhance learning
OUR TOP LEARNERS IN SHANGRI-LA ACADEMY SLDB
OUR TOP LEARNERS OF THE WEEK
Week:
1 September
4 September
Name & Surname:
Angeline Santos
Department:
Human Resources
Position:
Service Manager - Talent
•Infosec •Code of conduct •Global Hotel Fire & Life Safety Orientation •Global Hotel Security •Prevention of Discrimination in the Workplace •SFS Orientation
4 Hours & 30 Minutes
Score Achieved
Programs Completed
Hours Completed
100%
•New Colleague Orientation •Personal data protection
OUR TOP LEARNER’S – Angeline Santos’ STORY
I was interested in how the topics are elaborated through online. My curiosity led me to invest time in going through the trainings.
How we became Top Learners
Blended learning benefits us as it enables us to learn about other departments apart from our own.
Why blended learning and its benefits for us as learners
Have a mindset of wanting to learn more than is required.
Our key tips to enhance learning
OUR TOP LEARNERS OF THE WEEK
Week:
1 September
4 September
Name & Surname:
Natchana Srithong
Department:
Health Club & Spa
Position:
Spa Therapist
•Infosec •Code of conduct •Global Hotel Fire & Life Safety Orientation •Global Hotel Security •Prevention of Discrimination in the Workplace •SFS Orientation •New Colleague Orientation
6 Hours & 30 Minutes
Score Achieved
Programs Completed
100%
Hours Completed
OUR TOP LEARNER’S – Natchana Srithong’s STOR
How we became Top Learners
By completing courses, which benefitted my self development
Why blended learning and its benefits for us as learners
Blended learning allows us to learn at our own pace. The various methods of tools such as videos used on the online platform allows us keep our mind stimulated.
Enhance learning by making it a priority and invest time in the platform which allows us to educate us further.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLBL
OUR TOP LEARNER OF THE WEEK
Week:
02 Sept, 2019
07 Sept, 2019
Name & Surname:
Renjith K. George
Department:
Engineering
Position:
Service Manager – Engineering (Duty Engineer)
•Information Security Awareness •Code of Conduct & Ethics •Global hotel SFS Orientation •Global hotel Security Orientation •Personal Data Protection •SFS Orientation
Hours Completed
Programs Completed
Score Achieved
5 hours
100%
OUR TOP LEARNER’S – Renjith K. George’s STORY
How we became Top Learners
I was very interested in driving my own learning via Shangri-La Academy. After I completed one program, I couldn’t wait to complete some others and then a few more.
Why blended learning and its benefits for us as learners
Blended learning gives you an opportunity to look at things from a different perspective by not only reading about the subject but also learning via others experiences.
Find the best time of the day that you can devote to SL Academy online.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLPR
OUR TOP LEARNER OF THE WEEK
Week:
1 September 2019
7 September 2019
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Name & Surname:
Stephane MICHALCZYK
Department:
F&B Service
1 st Chef de Rang
Position:
Hours Completed
Programs Completed
Score Achieved
All essentials modules
2.5 hours
100%
OUR TOP LEARNER’S – Stephane Michalczyk’s STORY
How we became Top Learners
By completing all essentials modules and helping my colleague to achieve their goals.
Why blended learning and its benefits for us as learners
All the modules help to understand better the requirements of the Group. It helps also to go further in the main task we have at work which is making the guests happy in a safe environment with all luxury requirements.
The most important is to present this task as a game to ensure pleasure to our co-workers accomplishing the objective.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLTO
OUR TOP LEARNER OF THE WEEK
Week:
1 September 2019
7 September 2019
Name & Surname:
Rahul Bhagwat
Department:
Banquets
Position:
Banquet full time server
• Code of Conduct and Ethics • Global Hotel Fire Life Safety Orientation Global Hotel Security Information Security Awareness • SFS Orientation ( For Food Handlers Only) -
Hours Completed
Programs Completed
Score Achieved
3 hours
100%
OUR TOP LEARNER’S – Rahul’s STORY
How we became Top Learners
I was very excited to start exploring the Shangri-La Academy online. Once I got my log in I started to do the c ore learning programs right away.
Why blended learning and its benefits for us as learners
Its great to see digitalized learning now at Shangri-La. Learning that I can do on my own time through my phone!
Commit time to develop yourself
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLV
OUR TOP LEARNER OF THE WEEK
Week:
September 2, 2019
September 10, 2019
Name & Surname:
Vivian Bakerdjian
Department:
Catering
Position:
Director of Events
•Code of Conduct and Ethics •Global Hotel Fire & Life Safety Orientation •Global Hotel Security Orientation •How to Conduct a Performance Conversation •Information Security Awareness •New Colleague Orientation •Personal Data Protection •Prevention of Discrimination in the Workplace •SFS Orientation
Hours Completed
Programs Completed
Score Achieved
7 HOURS
100%
OUR TOP LEARNER’S - Vivian Bakerdjian ’s STORY
How we became Top Learners
I think we become top learners by continuing to be open minded to learning and development. The more we learn, the more powerful we become in our roles.
Why blended learning and its benefits for us as learners
Blended learning is a great approach as everyone has different learning styles and preferences. Blended learning also allows everyone to be in charge of their own learning and learn as much as they want.
In order to enhance learning, we must educate our colleagues on the benefit and also make it easy for them to access. Providing the required tools and resources will increase confidence in the learning process.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLLN
OUR TOP LEARNER OF THE WEEK
21 st August
Dates
Present
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Name & Surname:
Fabiola Gonzalez Marquez
Department:
FRONT OFFICE
Position:
Duty Manager
•Code of Conduct •Global Hotel Fire & Life Safety Orientation •Global Hotel Security Orientation •Information Security Awareness •New Colleague Orientation •Personal Data Protection •Prevention of Discrimination in the Workplace •SFS Orientation •Shangri-La Leadership Competency Framework
Minimum 6 hours
Hours Completed
Programs Completed
Score Achieved
100%
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLIB
OUR TOP LEARNER OF THE WEEK
Week:
02 September 2019
08 September 2019
Name & Surname:
Sarper Doğan
Department:
Engineering
Position:
Fire & Life Safety Manager
•FLS •Hotel Security
•Info Security •Personal Data Protection •Prevention of Discrimination in Workplace •Code of Conduct & Ethics
Hours Completed
Programs Completed
Score Achieved
3,5 Hours
100 %
OUR TOP LEARNER’S - Sarper’s STORY
How we became Top Learners
As a Facilitator myself, I am always open to search and learn more
Why blended learning and its benefits for us as learners
- Being able to accessible for everybody at the same time all the time ! - Eliminating time and venue limitations provides utmost convenience
Paying attention to additional information in the course enhances learning as well as obtaining high passing scores !
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLTR
OUR TOP LEARNER OF THE WEEK Week: 1 September
7 September
Name & Surname:
Ashwini Jhingut
Department:
Spa
Position:
Service Associate – Spa Therapist
•Code of conduct •Global Hotel Fire & Life Safety Orientation •Global Hotel Security •SFS Orientation •Personal Data Protection •Information Security Awareness •Prevention of Discrimination in the workplace
Score Achieved
100%
Programs Completed
3.5 Hours
Hours Completed
OUR TOP LEARNER’S – ASHWINI’S STORY
My curiosity and willingness to achieve my essential learning led to the accomplishment of the 5 core learning programs
How we became Top Learners
Blended learning is beneficial for me as it is cost effective as well as it covers all learning styles. We can learn anytime, anywhere with the online learning and the classroom learning also allows us to share our learning experience with our colleagues
Why blended learning and its benefits for us as learners
Readiness to embrace our Shangri-La Academy online and curiosity to enhance our skills and knowledge
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLAD & THAD
OUR TOP LEARNER OF THE WEEK Week:
15th September 2019 21st September 2019
Name & Surname: Amro Ahmed Elshazly Ghamry
Department: Front Office (THAD)
Position: SA - Concierge (Bell Man)
1 hours and 30 minutes
• Information Security Awareness • Code of Conduct and Ethics
Programs Completed
Hours Completed
Score Achieved
100%
OUR TOP LEARNER (Amro Ahmed Elshazly Ghamry) STORY
How we became Top Learners
Focus on the goal we want to achieve from the learning program material.
Why blended learning and its benefits for us as learners
With digital learning we won’t waste anytime and we can do it when ever we want. On the other hand in the training room there will be better communication and program material is open for discussion.
Talk about our experience, benefits and what we learned in the past so we can enhance it in our future.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK
Week:
29 Sep 2019
3 October 2019
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Name & Surname: Gabriella Raylee Rabie
Department: French Restaurant - Service
Position: SA - F&B (Hostess)
• SFS Orientation • Information Security • Code of conduct & ethics
Programs Completed
2 Hours
Hours Completed
Score Achieved
100%
OUR TOP LEARNER’S ( Gabriella Raylee Rabie ) STORY
How we became Top Learners
Focus and take notes so you can study it.
Online learning is more convenient and easier to access, however in classroom training we can ask questions during the training, write down Some highlights and have a conversation.
Why blended learning and its benefits for us as learners
Never stop learning. Continue to learn and grow.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLDB
OUR TOP LEARNERS OF THE WEEK
Week:
1 September
4 September
Name & Surname:
Sasikumar Chandran
Department:
Housekeeping
Position:
Room Attendant
•Code of conduct •Global Hotel Fire & Life Safety Orientation •Global Hotel Security •New colleagues orientation •Personal data protection •Prevention of discrimination in the workplace •SFS Orientation •Shangri-La Leadership Competency frame
6 Hours & 30 Minutes
Score Achieved
• 100% • 100%
Programs Completed
Hours Completed
OUR TOP LEARNER’S – Sasikumar’s STORY
I did all the training complete in my free time after the work and it’s all related to the work which help me to finish on time.
How we became Top Learners
To enhance our knowledge and about the Shangri-La .
Why blended learning and its benefits for us as learners
Give at least few hours per day for training so we can complete it on time with getting better knowledge for us as well .
Our key tips to enhance learning
OUR TOP LEARNERS OF THE WEEK
Week:
15 September
19 September
Name & Surname:
Denis Mazaev
Department:
Dunes Café
Position:
SA - Waiter
•Code of conduct •General telephone etiquette •Global hotel fire & life safety orientation •Global hotel security •How to conduct a performance conversation •Information security awareness •Job advertisement writing guidelines •New colleagues orientation •Personal data protection •Prevention of discrimination in the workplace •SFS Orientation •Shangri-la Academy Online •Shangri-la Leadership competency frame •Shangri-la Tea •We sell
6 Hours & 30 Minutes
• 100% • 100%
Hours Completed
Programs Completed
Score Achieved
OUR TOP LEARNER’S – Denis Mazaev’s STORY
After work, I invested 30 minutes towards the online courses.
How we became Top Learners
Why blended learning and its benefits for us as learners
Blended learning allowed me to learn at my own pace and the various videos kept me engaged
My key tip to enhance learning is to simply be willing to learn even when it is not required.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLMD
OUR TOP LEARNER OF THE WEEK
Week:
19 August 2019
25 August 2019
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Name & Surname: IBRAHIM NABEEL
Department: FRONT OFFICE
Position: Service Leader – Transportation
•Code of Conduct and Ethics •Global Hotel Fire & Life Safety Orientation
10hrs 45mins
•Global Hotel Security Orientation •Information Security Awareness
100%
Score Achieved
Hours Completed
Programs Completed
•New Colleague Orientation •Personal Data Protection •Prevention of Discrimination in the Workplace •SFS Orientation •Shangri-La Leadership Competency Framework •Shangri-La Tea
OUR TOP LEARNER’S (Ibrahim Nabeel) STORY
How we became Top Learners
By giving our time for self learning and using the opportunity provided
Why blended learning and its benefits for us as learners
Blended learning gives us the chance to learn in chunks and various methods helps us understand better
Our key tips to enhance learning
More interactives recaps and tests
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
HJMD
OUR TOP LEARNERS OF THE WEEK - HJMD
Week:
29 August 2019
12 September 2019
SECURITY TEAM
• Complete Essentials Catalogue •Code of Conduct •Global Hotel Security •Global Fire, Life & Safety •Information Security Awareness •SFS •Personal Data Protection •Prevention of Discrimination in the Workplace •New Colleague Orientation
Hours Completed
Programs Completed
Score Achieved
3 Days
100%
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLMU
OUR TOP LEARNER OF THE WEEK - SLMH
Week:
19 September 2019
26 September 2019
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Name & Surname: Zakariya Salim Jumaa Al Sinani Department: Food & Beverage Position: SA: Service F&B
•Global Hotel Security Orientation • Global Hotel Fire & Life Safety Orientation • Personal Data Protection • SFS Orientation • Information Security Awareness • Prevention of Discrimination in the Workplace • New Colleague Orientation • Code of Conduct and Ethics • Shangri-La Leadership Competency Framework • Handling MICE Enquiries • How to Conduct a Performance Conversation • Shangri-La Tea • WOW - Housekeeping • Spa Basics • General Telephone Etiquette • Spa Specific Treatments • WeSell • Job Advertisement Writing Guidelines • Draping
Hours Completed
Programs Completed
Score Achieved
100%
9 hours
OUR TOP LEARNER’S ( Zakariya Al Sinani ) STORY
By being curious to always learn and improve myself
How we became Top Learners
Why blended learning and its benefits for us as learners
Because its fast and easy and we can learn anywhere and anytime
To have the right mindset and hunger for learning
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK - SLMU
Week:
19 September 2019
26 September 2019
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Name & Surname: Antionette Katalbas Tio Department: Front Office Position: SA: Reception
•Global Hotel Security Orientation • Global Hotel Fire & Life Safety Orientation • Personal Data Protection • SFS Orientation • Information Security Awareness • Prevention of Discrimination in the Workplace • New Colleague Orientation • Code of Conduct and Ethics • Shangri-La Leadership Competency Framework • Shangri-La Tea • WOW - Housekeeping • Spa Basics • General Telephone Etiquette • Spa Specific Treatments • WeSell • Job Advertisement Writing Guidelines • Handling MICE Enquiries • MICE: Effective Questioning
Hours Completed
Programs Completed
Score Achieved
8 hours & 30 minutes
100%
OUR TOP LEARNER’S ( Antionette Tio ) STORY
Be wanting to be the best and to set an example for others
How we became Top Learners
Why blended learning and its benefits for us as learners
Its easy, fast, user friendly. It can help us figure things out on our own and learn to blend in the digital world
Never stop learning…its what keeps us going
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLND
OUR TOP LEARNER OF THE WEEK
SLND
Week:
October 3
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Name & Surname: Pankaj Goel
Department: Executive Office
Position: Service Leader – Secretary
Code of Conduct & Ethics General Telephone Etiquette Global Hotel Fire & Life Safety Orientation Global Hotel Security Orientation Handling Agreements - Part 1 Handling Agreements - Part 2 Information Security Awareness New Colleague Orientation Personal Data Protection Prevention of Discrimination in the Workplace
7 hrs.
100%
Hours Completed
Programs Completed
Score Achieved
SFS Orientation Shangri-La Tea WeSell
OUR TOP LEARNER’S ( Pankaj Goel ) STORY
learning anytime anywhere #shangrilaacademy
How we became Top Learners
Why blended learning and its benefits for us as learners
just like blending drink makes a perfect shot... same like blending with differently training makes a perfect hospitality from a caring heart. Initially when I started the essential training I got addicted to it and start giving tasks to myself for achieving 💯 in order to become all rounder.
More videos to be added in order to understanding quickly n easily instead of reading the content. Hindi language shud be added in preferred language
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLPR
OUR TOP LEARNER OF THE WEEK
Week:
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Name & Surname: Jocelyn LE GALLO
Department: Administratif & General
Position: Marchandise Receipter
All essentials modules
Hours Completed
Programs Completed
Score Achieved
100%
OUR TOP LEARNER’S ( Jocelyn LE GALLO ) STORY
How we became Top Learners
By completing all the 8 essentials modules and helped his team.
Why blended learning and its benefits for us as learners
The module helps me to be more efficient in my job everyday and to ensure the security of my colleagues and the hotel. I think it is a good way to learn from Shangri-La,
The best way is to help my colleague by doing it with them for the first time. After that, they can complete everything on their own.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLV
OUR TOP LEARNER OF THE WEEK
Week:
September 15, 2019 September 22, 2019
Name & Surname: Charles Chirico
Department: Culinary
Position: Sous Chef
•Code of Conduct and Ethics •Global Hotel Fire & Life Safety Orientation •Global Hotel Security Orientation •Information Security Awareness •New Colleague Orientation •Prevention of Discrimination in the Workplace •SFS Orientation •Shangri-La Leadership Competency Framework
Hours Completed
Programs Completed
Score Achieved
5 HOURS
PASSED
OUR TOP LEARNER’S ( Charles Chirico ) STORY
How we became Top Learners
Curiosity fuels the need and interest to learn new things. I believe it come from within first.
Why blended learning and its benefits for us as learners
Blended learning is an opportunity for each individual to drive their own learning and be responsible for their own growth and development.
Positivity! You never know what there is to learn unless you take action and explore the possibilities.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLIB
OUR TOP LEARNER OF THE WEEK
Week:
09 September 2019
15 September 2019
Name & Surname: Alper Baran
Department: Housekeeping
Position: Housekeeping Supervisor
•FLS •Hotel Security •Info Security •Personal Data Protection •Prevention of Discrimination in Workplace •Code of Conduct & Ethics •NCO •SFS Orientation •Shangri-La Leadership •Shangri-La Tea
5 Hours
Hours Completed
Programs Completed
Score Achieved
100 %
OUR TOP LEARNER’S (Alper Baran) STORY
As a result of my curiosity and eagerness to learn new things
How we became Top Learners
It is a very easy and quick tool to use and check if our practices match with the standards
Why blended learning and its benefits for us as learners
Reading the first section of the course and answering the quiz questions with attention.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK
Week:
16 September 2019
29 September 2019
Name & Surname: Sertan Avcılar
Department: Security
Position: Security Officer
•FLS •Hotel Security •Info Security •Personal Data Protection •Prevention of Discrimination in Workplace •Code of Conduct & Ethics •NCO •SFS Orientation •Shangri-La Leadership •Handling Agreements •Job Advertisement Writing
6 Hours
Hours Completed
Programs Completed
Score Achieved
100 %
OUR TOP LEARNER’S (Sertan Avcılar) STORY
My eagerness to learn and improve myself more
How we became Top Learners
It is helpful to help me do my job better on the way to engage & delight our guests
Why blended learning and its benefits for us as learners
At first, we came together as a team to figure out the online system; then following the next steps got easier.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLDB
OUR TOP LEARNERS OF THE WEEK
Week:
1 September
4 September
Name & Surname:
Birendra Karki
Department:
Finance
Position:
Cost Control Supervisor
•Code of conduct •Contract Management •Information Security •Introduction to contract law •Negotiations Essentials •Negotiation movement •Negotiation movement •Negotiation persuasion •Negotiation tactics •Procurement Essentials •Supplier Relationships
6 Hours & 30 Minutes
Score Achieved
100%
Hours Completed
Programs Completed
OUR TOP LEARNER’S – Birendra’s STORY
By Completing courses that was of interest of me within the given frame of time.
How we became Top Learners
We can learn it on our own time and helps to balance our work and learning.
Why blended learning and its benefits for us as learners
Keep motivating yourself to learn something new.
Our key tips to enhance learning
OUR TOP LEARNERS OF THE WEEK
29 th September
3 rd October
Week:
Name & Surname:
Abhilash Viswambharan
Department:
Housekeeping
Position:
SL – Housekeeping
•Code of conduct •Global Hotel fire & Safety
•Global hotel security •Information security
6 Hours & 30 Minutes
•New colleague orientation •Personal data protection •Prevention of discrimination in the workplace
Hours Completed
Programs Completed
Score Achieved
100%
•SFS orientation •Shangri-la Tea
OUR TOP LEARNER’S – Abhilash’s STORY
First of all I put on a dead line to complete all the courses and whenever I get free time I sat with my tab and did it, it most of the courses were related to my job and it helps me to complete it within the short period of time.
How we became Top Learners
Why blended learning and its benefits for us as learners
To enhance our knowledge and to know more about the Shangri-La.
Try to find your free times at least one hour per day for training so we can complete it on time with getting better knowledge for us as well .
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLMU
OUR TOP LEARNER OF THE WEEK - SLMU
Week:
10 October 2019
17 October 2019
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Name & Surname: Kumarage Gayan Suranga Fernando Department: Security Position: SL - Lifeguard
•Global Hotel Security Orientation • Global Hotel Fire & Life Safety Orientation • Personal Data Protection • SFS Orientation • Information Security Awareness • Prevention of Discrimination in the Workplace • New Colleague Orientation • Code of Conduct and Ethics • Shangri-La Leadership Competency Framework • Handling MICE Enquiries • How to Conduct a Performance Conversation • Shangri-La Tea • WOW - Housekeeping • General Telephone Etiquette • Spa Sequence of Service • WeSell • Handling Agreements: part 1 & 2 • Group & Event proposal • Deep Tissue massage • Signature Asian Blend & Relaxing Aroma Massage • MICE: Effective Questioning
Hours Completed
Programs Completed
Score Achieved
100%
12 hours
OUR TOP LEARNER’S ( Kumarage Fernando ) STORY
How we became Top Learners
By challenging myself to be number 1 and creating a goal to achieve as Top Learner
Why blended learning and its benefits for us as learners
As a learner it gives us a chance to learn in different ways and blended learning allows us to understand things better as well as at our own pace
Self motivation and the drive to become the best
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK - SLMH
Week:
10 October 2019
17 October 2019
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Name & Surname: Rodelio Lopez Department: Housekeeping Position: SL: Housekeeping
•Global Hotel Security Orientation • Global Hotel Fire & Life Safety Orientation • Personal Data Protection • SFS Orientation • Information Security Awareness • Prevention of Discrimination in the Workplace
• New Colleague Orientation • Code of Conduct and Ethics • Handling Agreements: Part 1 & 2
• Massage: Deep Tissue – Hot Stone – Neck & Back • Massage: Signature Asian Blend/ Foot Therapy & Relacing Aroma • Shangri-La Tea • WOW – Housekeeping - Draping • Spa: Sequence of Service • General Telephone Etiquette • Group & Event Proposals – WeSell • How to conduct a performance conversation • Job Advertisement Writing Guidelines • Handling MICE Enquiries • MICE: Effective Questioning
Programs Completed
Score Achieved
100%
Hours Completed
13 hours & 30 minutes
OUR TOP LEARNER’S ( Rodelio Lopez ) STORY
How we became Top Learners
I didn’t think of becoming a Top learner, I was just enjoying the different courses provided and somehow took advantage of the opportunity to improve and managed to complete as many courses as I did
Why blended learning and its benefits for us as learners
It helps us see things from a different perspective and understand that there is more than one traditional way to learn and its exciting
Our key tips to enhance learning
When you have a leader who drives learning and leads by example you get excited and work on doing the same
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLBL
OUR TOP LEARNER OF THE WEEK
Week:
01 October 2019
15 October 2019
Name & Surname: Akshay M N
Department: Food & Beverage Service (Ssaffron)
Position: Service Associate – F&B Service (Ssaffron)
•Shangri-La Tea •New colleague Orientation •Code of Conduct and Ethics •Global hotel FLS orientation •Global hotel Security Orientation •Handling Agreements – Part 1 •New Colleague Orientation •Prevention of Discrimination •Personal Data Protection •SFS Orientation
6 hrs. and 15 mins.
Programs Completed
Hours Completed
Score Achieved
100%
OUR TOP LEARNER’S ( Akshay’s ) STORY
I become interested in knowing more about other courses and then went on to complete a few more courses on SL Academy online.
How we became Top Learners
Why blended learning and its benefits for us as learners
It helps me learn at my pace and I like that we can learn through interactive content.
Don’t try to complete the entire course at a go. Take as much as you can and then resume once you feel you are ready.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLV
OUR TOP LEARNER OF THE WEEK
Month
October
2019
Name & Surname: Bill Edwards
Department: Sales
Position: Sales Manager
•Code of Conduct and Ethics •Global Hotel Fire & Life Safety Orientation •Global Hotel Security Orientation •Information Security Awareness •WeSell •Handling MICE Enquiries •MICE: Effective Questioning •Group and Event Proposals •Handling Agreement s- Part 1 •Handling Agreement s- Part 2
Hours Completed
Programs Completed
Score Achieved
5 HOURS
PASSED
OUR TOP LEARNER’S ( Bill Edwards ) STORY
How we became Top Learners
Seeing what is available and specific to my department and role.
Why blended learning and its benefits for us as learners
It’s manageable to do small portions of online training.
The opportunity to learn more to be able to serve our guests better.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK
October
2019
Month
Name & Surname: Stefanie Turner
Department: Catering
Position: Catering Coordinator
•Code of Conduct and Ethics •Global Hotel Fire & Life Safety Orientation •Global Hotel Security Orientation •Information Security Awareness •WeSell •Handling MICE Enquiries •MICE: Effective Questioning •Group and Event Proposals •Handling Agreement s- Part 1 •Handling Agreement s- Part 2
Hours Completed
Programs Completed
Score Achieved
5 HOURS
PASSED
OUR TOP LEARNER’S ( Stefanie Turner ) STORY
How we became Top Learners
Completing the essential courses and those related to my department.
Why blended learning and its benefits for us as learners
Online learning is accessible and the Shangri-La academy is easy to navigate.
Ensure you are completely focused when doing a module to get the most out of it.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLTO
OUR TOP LEARNER OF THE WEEK
Week:
07 October 2019
13 October 2019
Name & Surname: Priyan W.
Department: Concierge
Position: full time concierge
• Code of Conduct and Ethics • GeneralTelephoneEtiquette • GlobalHotelFire &LifeSafety Orientation • GlobalHotelSecurityOrientation
• Groupand EventProposals • HandlingAgreements - Part 1 • HandlingAgreements - Part 2 • HandlingMICE Enquiries • Hot Stone Massage • InformationSecurityAwareness
Score Achieved
Hours Completed
Programs Completed
14 hours
100%
• MICE:EffectiveQuestioning • New ColleagueOrientation • PersonalData Protection • Preventionof Discrimination in the Workplace • SFS Orientation • Shangri-LaLeadershipCompetencyFramework • Shangri-LaTea • WeSell • WOW - Housekeeping
OUR TOP LEARNER’S PRIYANS STORY
How we became Top Learners
“I love the platform, any opportunity I had to learn I took advantage of it. There are so many topics to choose from. A few of my favorites are the sales courses and the tea course, I learned so much!”
Why blended learning and its benefits for us as learners
“Its quite interactive and I can learn at my own pace.”
Our key tips to enhance learning
“Always seek to learn more.”
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLIB
OUR TOP LEARNER OF THE WEEK
Week:
07 October 2019
13 October 2019
Name & Surname: Deniz Yılmaz
Department: Sales & Marketing
Position: Sales & Marketing Secretary
•Code of Conduct & Ethics •FLS •Hotel Security •Info Security •NCO •SFS Orientation •Personal Data Protection •Prevention of Discrimination •Group & Event Proposals •Handling Agreements 1 & 2 •MICE: Effective Questioning •We Sell
7 Hours
Hours Completed
Programs Completed
Score Achieved
100 %
OUR TOP LEARNER’S (Deniz Yılmaz) STORY
Because I believe that regular and continuing training brings success.
How we became Top Learners
Why blended learning and its benefits for us as learners
Adopting the established standards, maintains the quality of service in our group.
If we complete the trainings comprehensively and carefully, we can get a good quiz result.
Our key tips to enhance learning
OUR TOP LEARNER OF THE WEEK
Week:
14 October 2019
20 October 2019
Name & Surname: Merve İntepe
Department: Sales & Marketing
Position: Corporate Sales Coordinator
•Code of Conduct & Ethics •FLS •Hotel Security •Info Security •Group & Event Proposals •Handling Agreements 1 & 2 •Handling MICE Enquiries •MICE: Effective Questioning •We Sell
6 Hours
Hours Completed
Programs Completed
Score Achieved
100 %
OUR TOP LEARNER’S (Merve İntepe) STORY
How we became Top Learners
I completed my learnings on time.
Why blended learning and its benefits for us as learners
To reach the service standards of each departments and to achieve goals.
By making trainings more sustainable and entertaining with the aim of online learning tools.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
HJMD
OUR TOP LEARNERS OF THE WEEK - HJMD
Week:
29 August 2019
31 September 2019
ENGINEERING TEAM
• Complete Essentials Catalogue •Code of Conduct •Global Hotel Security •Global Fire, Life & Safety •Information Security Awareness •SFS •Personal Data Protection •Prevention of Discrimination in the Workplace •New Colleague Orientation
Hours Completed
Programs Completed
Score Achieved
3 Days
100%
OUR TOP LEARNERS OF THE WEEK - HJMD
Week:
29 August 2019
31 September 2019
FINANCE TEAM
• Complete Essentials Catalogue •Code of Conduct •Global Hotel Security •Global Fire, Life & Safety •Information Security Awareness •SFS •Personal Data Protection •Prevention of Discrimination in the Workplace •New Colleague Orientation
Hours Completed
Programs Completed
Score Achieved
3 Days
100%
OUR TOP LEARNERS OF THE WEEK - HJMD
Week:
29 August 2019
31 September 2019
KITCHEN TEAM
• Complete Essentials Catalogue •Code of Conduct •Global Hotel Security •Global Fire, Life & Safety •Information Security Awareness •SFS •Personal Data Protection •Prevention of Discrimination in the Workplace •New Colleague Orientation
Hours Completed
Programs Completed
Score Achieved
3 Days
100%
OUR TOP LEARNER IN SHANGRI-LA ACADEMY SLMD
OUR TOP LEARNER OF THE WEEK
Week:
1 October 2019
15 October 2019
Name & Surname: SAAIH SIDEEG
Department: FRONT OFFICE
Position: Service Associate -Transportation
• Code of Conduct and Ethics • Global Hotel Fire & Life Safety Orientation • Global Hotel Security Orientation • Information Security Awareness • New Colleague Orientation • Personal Data Protection • Prevention of Discrimination in the Workplace • SFS Orientation
2.5 hours
100%
Score Achieved
Hours Completed
Programs Completed
OUR TOP LEARNER - SAAIH’s STORY
How we became Top Learners
Once I logged in, learning got interesting and I was glued onto the SL Academy online
Not everyone has time or is interested in classroom sessions, hence some topics can be learnt by self study and this is a great achievement for us in terms of blended learning
Why blended learning and its benefits for us as learners
More Videos
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLAD & THAD
OUR TOP LEARNER OF THE WEEK
Week:
29 Sep 2019
3 October 2019
Insert Photo Here
Name & Surname: Sabina Kobha Yanchurina
Department: Sales & Marketing
Position: SM - S&M (Business Development Manager)
• - Group and Event Proposals - Handling Agreements Part 1 - Handling Agreements Part 2 - Handling MICE Enquiries - MICE: Effective Questioning - WeSell
Programs Completed
6 Hours
Hours Completed
Score Achieved
100%
OUR TOP LEARNER’S ( Sabina Kobha Yanchurina ) STORY
How we became Top Learners
Shut off all distractions and focus exclusively on the material in front of you.
Blended learning is flexible. It gives the chance to enables colleagues to learn at their on space.
Why blended learning and its benefits for us as learners
Understand how you learn best.
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLPR
OUR TOP LEARNER OF THE WEEK
3 rd Week
Week:
Insert Photo Here
Name & Surname: Jérémy RAMOS
Department: Kitchen
Position: Commis de cuisine
All essentials modules
Hours Completed
Programs Completed
Score Achieved
2.5 hours
100%
OUR TOP LEARNER’S ( Jeremy RAMOS ) STORY
How we became Top Learners
By completing all the 8 essentials modules and be very useful to complete modules with team
I have joined SLPR team since 9 months and the Shangri-La Academy allows me to understand more the company that I work with everyday.
Why blended learning and its benefits for us as learners
To enhance learning, we have to show to everyone how useful the Shangri-La Academy can be especially when you are new
Our key tips to enhance learning
OUR TOP LEARNER IN SHANGRI-LA ACADEMY
SLTR
OUR TOP LEARNER OF THE WEEK Week:
29 Sep 2019
3 October 2019
Name & Surname: Sandya Boodajee
Department: Finance
Position: Service Leader - Finance
• Code of Conduct and Ethics • Deep Tissue Massage • Draping • Foot Therapy Massage • General Telephone Etiquette • Global Hotel Fire & Life Safety Orientation • Global Hotel Security Orientation • Group and Event Proposals • Handling Agreements - Part 1 • Handling Agreements - Part 2 • Handling MICE Enquiries • Hot Stone Massage • How to Conduct a Performance Conversation • Information Security Awareness • Job Advertisement Writing Guidelines •MICE: Effective Questioning • Neck and Back Massage • New Colleague Orientation • Personal Data Protection • Prevention of Discrimination in the Workplace • SFS Orientation • Shangri-La Leadership Competency Framework • Shangri-La Tea • Signature Asian Blend Massage • Spa - Sequence of Service •WeSell •WOW - Housekeeping • MICE: Effective Questioning
Programs Completed
Score Achieved
100%
Hours Completed
13 hours & 30 minutes
OUR TOP LEARNER’S ( Sandya’s ) STORY
How we became Top Learners
Managing your time and eagerness to learn as well
If we do not have enough time to attend classroom style sessions, this online learning facilitates our learning experience and the learning contents are very interesting. We learn anywhere, anytime with our device.
Why blended learning and its benefits for us as learners
The readiness and time management in planning for your learning plays a crucial role
Our key tips to enhance learning
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