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CHEESE AND DESIST! McDonald’s Customers Sue for Being Forced to Pay for Cheese
In Fort Lauderdale, Florida, things got a little crazy! Two McDonald’s customers sued the fast-food chain for $5 million, alleging they were unfairly charged when they ordered Quarter Pounders without cheese. According to the lawsuit, the fast-food restaurant chain historically had four menu options: a Quarter Pounder with cheese, a Double Quarter Pounder with cheese, a Quarter Pounder, and a Double Quarter Pounder. The “with cheese” options were roughly between 30 cents and 90 cents more expensive than the “without cheese” burgers. At some point, McDonald’s discontinued the “without cheese” options.
Only a Quarter Pounder with cheese and a Double Quarter Pounder with cheese were available at the time these two customers visited the restaurant. The ingredients listed on McDonald’s website for these items include a sesame seed bun, quarter-pound 100% beef patty, ketchup, onions, pasteurized processed American cheese, and pickle slices. These customers ordered Quarter Pounders but asked for no cheese on their burger, and they did not receive cheese on their burger but were charged the same price as a Quarter Pounder with cheese. Their lawsuit states that they, and other customers who do not want cheese on their burgers, are forced to pay for two slices of cheese anyway, and they sued for damages as a result of being overcharged and required to pay for American cheese when they did not want or receive it on their burger. According to USA Today, a McDonald’s spokesperson advised that the company does its best to allow customers to customize their food orders. If someone doesn’t want cheese as it is listed on the menu, the fast-food chain will not include cheese, thus they didn’t think the lawsuit has any merit. And because the McDonald’s customers failed to prove they were damaged by an overcharge, the case was dismissed!
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