Quality and the Driver
To put this into context in relation to your role as part of the Whistl driving force you satisfy the twelve quality principles listed below:
Ensuring your delivery is on time, in full, correct and undamaged Making sure your proof of delivery documentation is complete and accurate Being polite and courteous at point of delivery or collection Driving, loading and unloading safely Following our documented procedures Ensuring that your daily vehicle safety checks are completed fully Ensuring that our vehicles are roadworthy Providing a professional image Achieving operation targets set Taking advantage of training and development opportunities Providing full and accurate information at debrief Measuring our performance through our Key Performance Indicators (KPI’s)
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