You, the driver
As a driver you are the face of Whistl spending almost all of your time in the public and our customer’s eyes. Your job is demanding, therefore it is important that you have all of the necessary information to hand.
That’s why your Whistl Driver Handbook is so vital – it helps you make the best use of your time and your Vehicle.
It is a useful guide to carrying out your day to day duties – highlighting company Policies, Legislation and Health and Safety issues, but does not replace the need for you to be aware of and to comply with all relevant traffic laws.
Wherever you are working within Whistl the Vehicle you drive is your responsibility – as are the goods you are carrying.
This handbook will help you perform your duties and responsibilities in a way that presents Whistl in the most professional manner.
Please read, learn and comply with the contents of this handbook. You will then be performing your duties as a driver in the best interests of yourself, Whistl, our customers and the general public.
Remember that we are here to help you. If you have any questions on any of the contents, please raise them with your transport manager. Please accept our best wishes for every success.
The Driver: Our Ambassador
Every day, thousands of our customers or potential customers see Whistl in operation. As a driver, it is an opportunity for you to show that Whistl is an organisation that cares for all of its customers and employees.
Checklist to ensure quality standards:
Check your vehicle is legal and safe Check and secure your load Check your appearance Check that your vehicle is clean and tidy
Ensure all documentation is completed, clear and accurate Ensure all goods are collected/delivered efficiently and safely
This will leave our customers with a favourable impression of Whistl and ensure potential customers see Whistl as a customer focused business.
A clean smart appearance tells the customer: You care
You have pride in Whistl You have pride in yourself You respect the customer You have pride in the job
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