JOB DESCRIPTION JOB DESCRIPTION
3. Staff Management • To be responsible for the day to day management of staff including performance management, the undertaking of appraisals, the identification of training and personal/ professional development requirements consistent with the changing and evolving needs of the business. • To promote a culture of health and safety by ensuring that Estates Services staff are competent and compliant with health and safety legislation. 4. Operational Management • To work in partnership with all other services within EAE to ensure that the Department works as one Team delivering a professional, high quality service to customers and stakeholders and to assist with the delivery of soft landings/mobilisations of new buildings and significant refurbishments. • To oversee the management of contracted service partners ensuring that delivery is consistent with contractual agreements whilst remaining flexible to the changing business requirements of the University. • To maintain clear SLAs for each aspect of the service and to present regular reports on the delivery of services based on the agreed KPIs. • To act as the informed client providing estates services advice to stakeholders on refurbishment and capital projects across all campuses. • To work closely with Procurement to ensure that the EAE outsourced contracts are prepared to specification, tendered, evaluated and are representative of the university and stakeholder requirements. 5. Reporting & Communication • To present and prepare both written and verbal reports, providing management information to Senior members of the University on a regular basis.
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