Annual Report 2019

SE E I NG I T T HROUGH

CONTENTS

Introduction

OPERATIONAL HIGHLIGHTS

5

Message from the President

Member Benefits

31

6

Message from the RCEO

Membership Experience Program

31

8

APEGA Council

Voice of Our Stakeholders

32

10

Outreach

34

REGULATORY HIGHLIGHTS

Legislative Review

Career Services

37

12

Fair Registration Practices Act

Our Volunteers

38

13

Council Election

Summit Awards

40

13

Becoming Licensed

People & Culture

42

14

Competency-Based Assessment

Employee Engagement Survey

42

16

Our Membership

Finance

43

18

Investigations

Information Technology

43

20

Enforcement

Public Member Reports

46

22

Appeal Board

Financial Statements

54

24

Joint Boards

26

Examinations

27

Professional Practice

28

4

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